Job Description

Implement and maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production). Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly. Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance. Design and implement an optimal SAP configuration to maximize system performance and availability. Install and configure all required SAP database servers and application servers. Manage SAP users, authorizations, and profiles. Distribute the online SAP user workload and monitor and manage the SAP background job workload. Configure and manage the SAP printing subsystem for all SAP instances. Maintain SAP performance by planning and executing SAP tuning strategies. Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.). Administer the SAP database with Database Administrator (plan and perform database upgrades, apply database maintenance, design and maintain physical database layout, perform database reorganizations, design and implement backup and restore strategy, maintain database security, administer database performance, manage database storage, database problem determination and resolution, etc.). Perform SAP client administration (create client, copy client, delete client, export/import client) as required. Participate in the planning and implementation of SAP system upgrades. Apply and migrate SAP maintenance (hot packages and kernel upgrades) through all systems using a structured methodology. Develop and maintain system documentation for all SAP instances and interfaces. Provide status reports for projects to management. Perform all SAP Basis related activities including; SAP installations, maintenance and on-going support of multiple SAP Landscapes Handle the incident / service requests investigation, diagnosis and resolutions where possible Perform application level support or implementations or implementations to customer's infrastructure Change to the SAP environment according to customer need Role is expected to have occasional on-call responsibilities interaction with clients for consultation, project execution, SAP landscape performance tuning, and other activities associated with support of leveraged SAP environments Work with OS & DB Administrators for optimal SAP Performance Database administration IBM DB2/6 and SAP HANA, ability to perform database upgrades, apply Fix packs, optimizing and tuning databases, handle nightly backups and their integration with third party backup systems, backup and restore strategies, database security, database problem determination and resolution Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling Provide technical upgrades functional and technical enhancements Installation, upgrade and maintenance of SAP and SAP related software products Maintain HANA database, perform patch and service stack upgrades SAP XI including the installation of adapters provided by SAP and external partners, configuration of the required system connections to partner systems and activation of basic XI monitoring Perform SAP Software Installation, maintenance and administration of UNIX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Fiori, Hana, Gateway, SAP Cloud appliances) * Daily monitoring, administrating, troubleshooting and tuning of all SAP systems