Job Description

Core responsibilities

User Support

: Address user inquiries, complaints, and technical issues related to the ERP system via phone, email, or in-person.

Troubleshooting and Issue Resolution

: Diagnose, investigate, and resolve system errors and technical problems.

System Maintenance

: Monitor system performance, perform regular audits, and conduct routine maintenance to ensure efficiency and data integrity.

Training

: Develop and deliver training sessions for new and existing users on how to effectively use the ERP system.

Upgrades and Enhancements

: Assist with implementing ERP software updates, patches, and new modules.

Data Management

: Help users with data entry, data extraction, and report generation within the system.

Security and Access Control

: Manage user accounts, roles, and permissions to ensure data security and proper access.
Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person