Job Description

Key Responsibilities

User Training & Adoption

Conduct hands-on training sessions for employees across production, inventory, accounts, and procurement departments Provide continuous support and hand-holding to ensure users become comfortable with the system Create simple user guides and reference materials in Tamil and English

Change Management

Drive the transition from manual/person-dependent processes to system-driven workflows Identify resistance points and work closely with teams to address concerns Build confidence among users to rely on ERP data for decision-making

Process Documentation

Map existing business processes and align them with ERP modules Document standard operating procedures (SOPs) for all ERP transactions Ensure data accuracy and discipline in day-to-day entries

Coordination & Support

Act as the single point of contact between end-users and the ERP vendor/consultant Log issues, follow up on resolutions, and communicate updates to stakeholders Monitor system usage and generate reports on adoption progress

Requirements

Essential:

2-5 years of experience working with any ERP systems like SAP, Tally, Oracle, Odoo, or similar Fluent communication in Tamil and English (spoken and written) Strong interpersonal skills with patience to train non-technical users Basic understanding of manufacturing or inventory operations Willingness to spend time on the shop floor and interact with workers at all levels

Preferred:

Experience in manufacturing, construction materials, or related industries Familiarity with Odoo ERP modules Knowledge of basic accounting and inventory management principles Prior experience in user training or change management roles
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person