Assisting users for their Day to Day operational issues (L1/L2 level)
Understand new requirements and get it resolved from Solution Provider
Maintain the Issue Logs and ensure closure timelines are met
Report requirements/User assistance for any reports from the system
Support users who are connecting to application from Remote on VPN
Ensure system data backup is successfully completed.
Restoration of data in case of any requirement
Manage Integrated systems such as planning/Windows AD
Maintain Test and Production database and application Instance
Understand and excecute mock DR for ERP
Business Users, Database vendor, Service Provider, AMI IT
Support Audit compliance for ERP application and database as per IT Policy
Desired Candidate Profile
Minimum 5 years of experience in Navison
Role:IT Support - Other Salary: Not Disclosed by Recruiter Industry:Pharmaceutical & Life Sciences Functional AreaIT & Information Security Role CategoryIT Support Employment Type:Full Time, Permanent Key Skills Dynamics NavvpnInformation Technology Skills highlighted with ‘‘ are preferred keyskills Education UG:B.Tech/B.E. in Electronics/Telecommunication, Computers,BCA in Computers,B.Sc in Computers PG:MS/M.Sc(Science) in Computers,M.Tech in Electronics/Telecommunication, Computers,MCA in Computers
Company Profile
Ami Lifesciences Ami Lifesciences was founded with the goal of changing the way in which quality medicines are delivered to people in need. We operate on the principle by extending our focus and services to maximize our impact on the global pharmaceutical industry We have spent last two decades in building up our scientific and technological capabilities, research, and manufacturing competencies. Along the way we have earned a reputation for being innovative, inventive and resourceful. We have built long term business association pharmaceutical companies of the world.
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