Job Description

Job Summary:

The ERP Coordinator will be responsible for the end-to-end coordination, implementation, and user support of the organization's ERP system. The role requires understanding business processes, facilitating data integration, managing user training and access, and ensuring effective use of ERP functionalities across departments, including Finance, Purchase, Inventory, Sales, and HR.

Key Responsibilities:

ERP System Management:

Serve as the primary point of contact for ERP-related issues and improvements. Monitor system performance and report technical issues to the ERP vendor or IT department. Ensure data integrity across all ERP modules.

User Support & Training:

Provide first-line support to internal users and resolve queries. Conduct onboarding and periodic training for staff across departments on ERP usage. Prepare user manuals and SOPs for ERP processes.

Data Coordination:

Coordinate with departments for timely and accurate data entry in the ERP system. Ensure master data (vendors, clients, items, and ledgers) is updated and validated. Support data migration and backup processes when needed.

Process Mapping & Improvement:

Understand department-specific workflows and align them with ERP functionalities. Work with teams to improve existing processes through automation or module enhancements. Liaise with ERP vendors for customization requests and new feature integrations.

Compliance & Documentation:

Ensure all data and workflows comply with internal controls and audit requirements. Maintain logs and reports for usage, issues, and changes made to the ERP.

Cross-Departmental Coordination:

Act as a bridge between the technical ERP team and functional users. Collaborate with departments like Accounts, Purchase, Store, Projects, and HR for smooth ERP operations.

Key Skills and Requirements:

Bachelor's degree in IT, Computer Applications, Business Administration, or related field. 2-4 years of experience in ERP coordination or system administration (Real Estate ERP experience is a plus). Knowledge of ERP platforms (e.g., Tally ERP, SAP, Oracle NetSuite, or industry-specific software). Strong communication and troubleshooting skills. Basic understanding of financial, procurement, and inventory processes. Ability to train and guide users across functional teams.
Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Schedule:

Day shift
Work Location: In person