Provide technical and functional support to ERP users (onsite or remote).
Understand client issues and provide resolutions via calls, emails, or chat.
Handle user access, permissions, configurations, and basic troubleshooting.
Log, track, and escalate support tickets as per SLAs.
Train end-users on ERP functionalities as required.
Coordinate with the development team for bug fixing and enhancements.
Document FAQs and support processes for future reference.
Job Type: Full-time
Pay: ?197,660.61 - ?986,332.08 per year
Shift:
Day shift
Work Location: In person
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Job Detail
Job Id
JD3704007
Industry
Not mentioned
Total Positions
1
Job Type:
Contract
Salary:
Not mentioned
Employment Status
Permanent
Job Location
MH, IN, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.