Job Description

Dear Candidate

We are looking for ERP Administrator with atleast 5 to 10 years of Experience in ERP system administration, configuration, and customization preferably with Microsoft Business Central.

Hands-on experience with Windows Server, IIS, network load balancing, and SQL Server, including administration of application servers, operating systems, and databases.

Experience with cloud-based ERP solutions.

We are recruiting this position for our overseas Head office in Middle East region.

Roles and Responsibilities of position:

Configure and customize the ERP system (Microsoft Business Central) based on business requirements.

Manage user accounts, roles, and permissions within the ERP system.

Monitor system performance and perform regular maintenance to ensure optimal functionality.

Develop and maintain documentation related to ERP configurations, customizations, and processes.

Provide technical support to ERP users, troubleshoot and resolve any user-related issues in timely manner

Conduct training sessions for end-users to enhance their understanding and effective use of the ERP system.

Create and update user manuals, guides, and training materials.

Collaborate with cross-functional teams, stakeholders, and clients to new requirements, develop comprehensive plans, and oversee execution.

Set up, configure, and manage servers, including hardware, peripherals, storage, and system settings, following operational and project standards.

Provide timely Help Desk services to internal staff that meet or exceed their expectations

Generate and maintain systems documentation and standard operating procedures

Manage change requests, from initial documentation through to deployment

Guide users in the correct use of ERP modules and functions.

Document historical and future customizations

Manage ERP upgrade project

Onboarding new users, assigning correct Pronto access

Offboarding old users and periodically auditing user accounts

Contribute to critical company projects from planning to deployment involving web and mobility platforms

Qualifications required:

Bachelor's degree in Computer Science or Computer Engineering.

Proficient in English.

Proficient in running and administering ERP system preferably Microsoft Business Central

Knowledge of ITIL (Information Technology Infrastructure Library).

Proficiency in SQL Server for database management and custom development.

Skills required:

Stay up-to-date with the latest releases and updates of ERP and related software, ensuring the organization benefits from new features and enhancements.

strong troubleshooting skills with the ability to analyze and resolve complex software issues.

Communication Skills: Excellent communication skills to effectively interact with end-users, provide training, and work collaboratively with internal teams.

Ability to manage multiple tasks simultaneously while maintaining accuracy and attention to detail.

Interested candidates with relevant experience, who are ready to relocate to Middle East region are requested to apply immediately (equinoxglobalassociates@gmail.com)
Best regards

HR Department

Job Type: Full-time

Benefits:

Health insurance
Work Location: In person