Er Case Management Specialist

Year    Noida, Uttar Pradesh - Pune, Maharashtra, India

Job Description

In HR, you'll collaborate with the organisation to implement effective HR strategies and programmes. Your role will involve recruiting, training, and developing talent, as well as managing employee benefits, ensuring Barclays attracts and retains top talent
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Join us as an "ER Case Management Specialist", where you will provide specialist advice and coaching to People Leaders on a variety of topics sickness, capability, disciplinary & grievance, other/ projects.
To be successful as an "ER Case Management Specialist", you should have experience with:
Practical generalist experience gained in an HR function advising Line Managers on a day-to-day basis on complex HR issues in a commercial and pragmatic way
Prior experience of practical case management or advisory on complex matters for a medium to large blue-chip organisation. Experience managing HR matters across regions (UK, US, APAC) would be an added advantage
Possess an understanding of issues affecting Employee Relations internally
A good understanding of current employment legislation and policy application
Influencing and stakeholder management skills
Strong verbal and written communication skills
Excellent analytical and data skills, including intermediate use of Excel
Using effective communication skills to ensure customers understand our message and the actions / recommendations that should be followed to resolve an issue.
Additional Skills:
HRBP/HR Generalist experience with ER Case Management experience. Prior experience of supporting UK Region in a HR/ER role will be preferred
Experience working in global and complex organisations, preferably in financial services
Experience of working with and analysing complex data sets
Experience of interpreting and implementing HR Policy
Basic/ Essential Qualifications:

  • Bachelor's degree
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
This role will be based out of Pune and the shift timings are region based - UK.
Purpose of the role
To support the business with the management of employee relations cases, in line with relevant policies, procedures and regulatory requirements. This includes providing professional advice, support and guidance to managers and employees on a range of topics (including Disciplinary, Capability, Grievance and Sickness), and investigating matters where required.
Accountabilities
  • Provision of ER advice on a range of topics, including reviewing and drafting of documentation, advising on process as well as potential employment / legal risk. Supporting directly where required, often with senior complex, and regulatory matters.
  • Investigations to resolve employee complaints, grievances, and disciplinary matters and guidance on the completion of these, supporting managers and employees as required.
  • Employee relations policies and procedures development, implementation, and maintenance, aligning these to all applicable laws, regulations and the overall business strategy.
  • Production and deployment of ER training in coordination with our control partners with a focus on prevention.
  • Production and delivery of ER metrics, sharing insights with stakeholders on employee relations issues and trends.
Assistant Vice President Expectations
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
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Reasonable adjustment
Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review
Our purpose
We're a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we've created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.
To find out more about Barclays' strategy please click
Equal opportunities
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Right to work statement
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
This is Barclays Pune
Barclays Pune is the largest campus outside of Barclays' global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.
An innovative hub
It's a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.
Working better together
Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.
A place where you can belong
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.
An amazing place to work
Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.
Your browser does not support the video tag.
This is Barclays Pune
Barclays Pune is the largest campus outside of Barclays' global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.
An innovative hub
It's a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.
Working better together
Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.
A place where you can belong
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.
An amazing place to work
Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.
Your browser does not support the video tag.
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.
You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.
Application Process
Your application
We'll ask for information about you, your CV and cover letter. 1
Your assessment
Covering your behaviours and ability at work. 2
Your interview
Exploring your past experiences and skills. 3
Next step
We'll request additional information so that you can complete our screening process 4
Working flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.
Hybrid working
We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, 'anchor', days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Barclays is built on an international scale.
Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we'll encourage you to embrace mobility, exploring every part of our operations as you build your career.
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Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.
You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.
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Job Detail

  • Job Id
    JD3813775
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh - Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year