Job Description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a pivotal member of the Total Rewards team, the Stock Plan Administrator drives the strategic integrity and operational excellence of Toast's global equity programs, a key component of our compensation strategy. This highly visible role ensures the company's equity offering scales effectively to support Toast's rapid growth while maintaining rigorous global compliance. The role acts as a critical link, collaborating closely with Accounting, Legal, and HR to manage financial risk, uphold SOX standards, and deliver a best-in-class employee experience that strengthens talent acquisition and retention. Key responsibilities include ensuring compliance, acting as a cross-functional partner, and continuously scaling equity operations.
About this roll* (Responsibilities)

• Drive Operational Excellence and Scalability across all aspects of Toast's global equity program, overseeing daily administration, complex equity transactions, grants, tax withholding, and reconciliations with a focus on sustained accuracy and process improvements that support company growth.
• Deliver an exceptional employee experience, responding to employee inquiries with clear communication to help employees understand the program and policies. Partner closely with cross-functional partners including Global Mobility and Payroll on more complex equity inquiries.
• Partner with the Compensation and Benefits teams and 3rd party vendors to develop employee educational strategies. Provide guidance on topics (especially trending topics) that would be helpful for Toast employees, update internal resources, and assist in the delivery of employee education and communications.
• Manage Financial Reporting and Close Processes including monthly/quarterly equity close processes (termination reconciliation, payroll & equity reconciliation, etc).
• Ensure Global Regulatory Compliance and Mitigate Risk by collaborating in the preparation of data for critical SEC filings, regulatory reporting (Form 4, Section 16, 13g, 10-K, 10-Q, Annual Report/Proxy, etc.,) and year-end tax forms (IRC 6039, 1099, RSS-1, ESA, & ERS reporting, etc.).
• Act as a Strategic Partner to internal departments, including Payroll, Accounting, Tax, Human Resources, Global Mobility, Legal, and other internal stakeholders, to ensure seamless, timely, and complete administration of all equity processes.
• Uphold Financial Integrity and Governance by proactively maintaining full compliance with SOX controls and internal policies.

Do you have the right ingredients*? (Requirements)

• Bachelor's degree in Business, Finance, Accounting or related field required
• Minimum 2+ years of experience, preferably in equity or payroll administration
• Excellent Microsoft Excel & Google Suite skills
• Demonstrated commitment to delivering outstanding customer-service through excellent communication skills and ability to communicate with all levels of the organization
• Outstanding organizational & critical thinking skills and commitment to maintaining accurate data and records
• Flexible with work hours

Special Sauce* (Nice to Haves)

• Knowledge of the Fidelity Stock Plan platform a plus
• Experience managing a variety of stock-based compensation types, including stock options, restricted stock units, performance-based stock awards, deferred compensation, and ESPP at a publicly traded company
• Certified Equity Professional (or in the process of obtaining certification)

*We love a great bread/food pun
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at .
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: .
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact .
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required