Job Description

Description:
CTG is seeking a skilled Epic Trainer to join our team. The ideal candidate will bring strong technical expertise, instructional design knowledge, and hands-on experience delivering training for Epic applications. This role is critical in ensuring end users are confident and proficient in Epic workflows, supporting organizational adoption and optimization of the system.
Key Responsibilities

• Develop, deliver, and evaluate training programs for Epic applications across clinical and revenue cycle areas.
• Collaborate with subject matter experts and analysts to design curriculum that aligns with organizational workflows.
• Conduct classroom, virtual, and one-on-one training sessions for physicians, nurses, administrative staff, and other end users.
• Create and maintain training materials, including lesson plans, quick reference guides, and eLearning modules.
• Assess learner competency and provide feedback to ensure readiness for go-live and ongoing operations.
• Troubleshoot and address user questions during and after training sessions.
• Partner with leadership to identify training needs and prioritize deliverables.
• Support optimization initiatives by educating staff on new features, upgrades, and best practices.

Requirements

• Epic Credentialed Trainer (CT) certification or equivalent Epic training credential (required).
• Experience delivering training for Epic applications (clinical, revenue cycle, or specialty modules).
• Strong instructional design and facilitation skills.
• Excellent communication and interpersonal skills.
• Ability to adapt training style to diverse audiences and skill levels.
• Strong organizational skills with the ability to manage multiple training initiatives.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $85,000 to $105,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required