Job Description

Key Responsibilities

1. Integration & API Development

Design and develop integration flows using

Mulesoft Anypoint Platform

: + System APIs
+ Process APIs
+ Experience APIs
Build integrations for: + Customer creation and updates
+ Address validation and enrichment
+ Duplicate checks and MDM-based match requests
+ Customer lifecycle synchronization across OpCos
Develop scalable integrations between: +

Reltio MDM (REST APIs)

+

CRM platforms (Salesforce/Dynamics)

+

ERP (SAP/Oracle)

+

Customer Portal

+

Data Warehouse / analytics platforms

Implement reusable ETL flows for ingesting and publishing customer data.

2. Reltio MDM Integration

Develop Mulesoft APIs to interact with Reltio's: + Entity APIs
+ Relationship APIs
+ Match/Merge APIs
+ Golden record retrieval
+ Crosswalk & lineage management
Implement transformation logic to map customer structures (Entity/Attributes/Relationships) into Reltio canonical models. Support real-time and batch synchronization between Reltio and downstream systems.

3. Multi-OpCo Customer Data Processing

Implement ETL logic for: + OpCo-specific customer attributes
+ Healthcare/dental practice details
+ Dealer/distributor account flows
+ DSO hierarchy and approval data
Build normalization, enrichment, and validation layers for customer data ingestion. Implement metadata-driven transformations for multi-region customer models.

4. Performance, Logging & Error Handling

Build highly performant integration flows capable of handling large customer datasets. Implement: + Retry logic
+ Error queues
+ Dead-letter handling
+ Distributed logging
Enable observability using Anypoint Monitoring or ELK/Splunk.

5. Collaboration, Design & Documentation

Work closely with: + BA teams
+ MDM architects
+ Full-stack portal team
+ CRM/ERP owners
+ QA and automation teams
Prepare technical design documents (TDD), mapping sheets, and sequencing diagrams. Participate in code reviews and performance optimization sessions.

6. Testing & Deployment Support

Support SIT, UAT, and integration testing cycles. Assist DevOps teams in setting up CI/CD pipelines for Mulesoft deployments using: + GitHub/GitLab/Jenkins/Azure DevOps
Ensure smooth deployment of APIs into different environments.

Required Skills & Experience

5-10 years

of experience in integration and ETL development. Strong hands-on experience in: +

Mulesoft Anypoint Studio

+

API-led architecture

(System, Process, Experience)
+

DataWeave / transformations

+

RAML/OAS

Experience integrating with: +

Reltio MDM

(strongly preferred)
+ CRM platforms (Salesforce, Dynamics)
+ ERP systems (SAP/Oracle)
+ Portals and data warehouses
Strong understanding of customer data domains: + Healthcare/dental/medical device accounts
+ DSO structures
+ Dealer/distributor models
+ Multi-site and multi-address handling
Experience with real-time & batch integrations.

Good to Have

Experience with: + Address verification services
+ Event streaming (Kafka)
+ Cloud platforms (AWS/Azure/GCP)
+ CI/CD pipelines for Mulesoft deployments
* Understanding of MDM concepts (match/merge, survivorship, hierarchy).