Job Description

About Healthy Jeena Sikho

Healthy Jeena Sikho is a healthcare brand dedicated to improving lives by providing affordable and quality medical equipment and services. We serve patients with products like hospital beds, wheelchairs, BiPAPs, oxygen concentrators, and physiotherapy services. Our mission is to bring healthcare closer to homes with compassion, innovation, and customer-first focus.

Role Overview

We are seeking a

sharp and dynamic professional with strong business acumen

who can not only engage customers but also identify growth opportunities. This role is a blend of

customer success, enterprise engagement, and process execution

, making it crucial to our growth and customer retention strategy.

Key Responsibilities

Engage with customers to understand their needs and

identify opportunities for cross-sell/upsell

(e.g., offering physiotherapy sessions with a hospital bed rental). Build relationships with enterprise clients and draft

professional communications

(emails, proposals, reports). Work with the automation and operations team to

initiate, monitor, and streamline processes

. Ensure

timely execution of tasks and projects

, maintaining accountability. Gather customer insights and use them to

enhance retention, satisfaction, and loyalty

. Take ownership of initiatives to maximize revenue from the

existing customer base

. Act as a bridge between

customer expectations and internal team execution

.

Ideal Candidate Profile

Graduate with

1-3 years of experience

in customer success, business development, enterprise accounts, or operations. Strong

business acumen

with the ability to identify opportunities. Excellent communication (written & verbal) and

customer relationship skills

. Familiarity with

automation tools, CRM, and reporting dashboards

is preferred. A

quick learner

, proactive, and adaptable to new processes and tools. Ability to handle multiple priorities with discipline and timeliness.

Why Join Us?

Opportunity to work in a

mission-driven healthcare company

making a real difference. Exposure to

customer engagement, sales, and operations

- a well-rounded growth path. Be part of a

fast-growing team

with innovation at its core. Performance-driven rewards and

career progression opportunities

.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person