Job Description

Job Category: Enterprise Technology
Degree Level: Bachelor's Degree or equivalent
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Our group Collaboration Engineering, which is part of Collaboration Services, includes several customer-facing service offerings such as Customized Sharepoint Online search (PnP Modern Search), MS Search, Viva Engage, Microsoft 365 Profile card, Sharepoint, OneDrive etc.
The position's primary responsibilities will be to engineer and support.

• Strong knowledge on PnP Customized Sharepoint Online Search, Viva Engage cloud environment, User Profile Sync (UPA) & Microsoft 365 profile cards.
• Knowledge of On-prem environments is mainly on Sharepoint Server Subscription Edition.

• Core responsibilities include planning, implementing, and supporting technical solutions related to Enterprise Search, Viva Engage and M365 Profile Card.
• Understanding technical components to be able to investigate/resolve issues.
• Leading projects and operations support as well as working with Microsoft and other departments within Ford as necessary.
• You will be responsible for projects from inception to implementation including monitoring, and preventative maintenance to provide a robust, stable Search and Viva Engage environment.
• This position may also occasionally provide support for other O365 Collaboration Applications (such as SharePoint, OneDrive, Power Apps, Power Automate, Power Bi & MS Form).
• Developing/enhancing the Enterprise Search using typescript with React framework.

• Experience with Microsoft 365, Customized Sharepoint Online search (PnP Modern Search), and Viva Engage administration.
• Skilled in troubleshooting and developing SPFx webparts and Extensions with TypeScript and React.
• Proficient in Typescript, React, JavaScript, CSS & PNP Modern Search.
• Experience in integrating with custom applications and connectors using Microsoft Graph API and Rest APIs
• Provide ongoing support and enhancements for Customized Sharepoint Online search (PnP Modern Search), Viva Engage, and M365 Profile Card.
• Knowledge of Provisioning and troubleshoot on Sharepoint Server Subscription Edition/SP 2019.
• Good Knowledge on developing Chatbot and Invest time on AI related features.
• Familiar with Microsoft 365 Copilot and custom Chatbot development.
• Knowledge of developing PowerShell scripts.
• Experience in Power Apps, Power Automate and Power Bi dashboards.
• Experience in configuring Hybrid Search service application.
• Experience in Microsoft Search Query Optimization (FQL, KQL Syntax).
• Familiar with Release and deployment process with github, support tickets on ServiceNow, align the progress with Jira.
• Familiar with Cloud technologies like (Azure, GCP & Oracle Cloud Platforms).
• Ability to prioritize multiple assignments and work in constantly changing environments.
• Familiarity with on prem server farm architecture and related admin activities.
• Foster good relationships with customers and vendors.
• Strong data analysis and problem-solving skills.
• Self-starter and the ability to come up with creative solutions.
• Having a strong security first mentality.
• Excellent critical thinking, analytical and problem-solving skills.

• 6 or more years hands on experience with SPFx development, PNP Modern Search, Typescript, React , CSS & JavaScript.
• 4-5 years experience with SharePoint Cloud & On-Prem Search administration and Viva Engage, M365 Profile card,Sharpoint UPA administration.
• 4 or more years experience in integrating with custom applications and connectors using Microsoft Graph API and Rest APIs
• Familiar with Microsoft 365 Copilot, Custom Chatbot development & AI offerings.
• Experience with PnP PowerShell automation scripts, Power BI.
• Bachelor's degree in computer science or equivalent qualification in a related field.
• Professional certification or equivalent work experience on specific technical hardware/software platforms is preferred.