Job Description

About Inspire Brands Hyderabad Support Center
Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The company's technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the company's business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.

About Inspire Brands:
Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The companys technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the companys business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.
Job Summary:
A technical role providing support of technology solutions that are complex in nature and related to Oracle Cloud (SaaS and Paas) ERP environment for the core financial applications (GL, AP, AR, FA, Purchasing, Projects, Expenses) integration with various boundary systems including some on-premise and cloud applications. The role will work with the business to understand requirements to determine the best options for implementing solutions within the OCI , PaaS and SaaS environments to align with the Inspire multi-brand model. This role will be split (70/30) between support of the production environment and working on projects and enhancements. This person should be able to think strategically and understand the bigger picture when developing solutions.

• Technical experience required, to effectively work with large & complex implementations of Oracle Cloud ERP for daily support and project implementations
• Experience with OCI administration, configuration, and integration with other Oracle and non-Oracle systems
• SSO implementations using SAML 2.0, OpenID Connect, and other protocols.
• Ability to configure and manage federated identities between OCI and other identity providers.
• Communicates with users; utilize the support ticketing system to review and assess the scope of the problem
• Manage and optimize OCI resources to ensure cost-efficiency while meeting performance requirements.
• Collaborate with cross-functional teams to identify and address infrastructure-related issues.
• Creating and maintaining integrations between Oracles Cloud and third-party boundary system using OICS using different orchestration.
• Develop / Support OICS / APXE / VBCS based custom applications
• Installs or assists with the installation and testing of Oracle hot-fixes and patches
• Maintains and documents support services provided in the ticketing system or other appropriate knowledge databases
• Gather and document business requirements in order to identify appropriate product features for implementation.
• Develop and design a strategy for integrating configuration and development activities into integrated project plan for implementation.

Education Requirements:
Minimum:

• 4 Year / Bachelors Degree
• Bachelor's degree in computer science or a related technical field required

EXPERIENCE QUALIFICATION
Years Of Experience:

• Minimum: 2 Year / Bachelor's Degree
• Bachelors degree or related area
• 4-6 years Implementing and supporting OCI, Oracle financial cloud applications, preferably in a retail environment
• 1 full lifecycle of implementing any Oracle SaaS or PaaS project

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:

• Technical experience, ideally working with large & complex implementations of Oracle Cloud ERP.
• Minimum 4 years of hands-on 1. experience in OCI, APIs and SQL who worked in at least 1 full implementation and or Support.
• Minimum 2. 2 years of experience in Oracle Cloud Services (OICS, OR JCS, OR PaaS, AND PLSQL etc.)
• Should have good experience in OICS integration orchestration patterns and should have knowledge in Oracle cloud finance modules.
• Responsible for providing inputs to the feasibility of a solution and proposing solutions that are scalable.
• Must have solid knowledge in OCI, SQL and Web Services.
• 3. Development experience on SOAP, REST services with JSON or XML based integrations.
• Good understanding of Oracle PaaS architecture and security concepts.
• Good knowledge and experience in web and client-server technologies.
• Hands on Experience with web service testing tools SOAPUI, Postman.
• Good understanding and knowledge of 4. Oracle Financial Applications.
• Good to have knowledge in BI Reports.
• Good to have knowledge in 5. VBCS / APEX . (At least one resource should have the mandate experience)
• Work with Oracle support by opening SRs and implementing solutions.
• Troubleshoot issues with applications.
• Participate in all aspects of the software development lifecycle - requirements, design, build / configuration, test, and deploy
• Contributing to the technical design and process design stages of implementations (including scenario design, flow mapping).
• Excellent oral and written communication skills
• Ability to multi-task effectively
• Likes to accept new challenges and learn new things
• Self-starter that can work independently to achieve results
• Strong team orientation and interpersonal skills
• Well-organized, excellent attention to detail
• Ability to run advanced queries using tools such as Toad, as well as a basic understanding of Oracle table structures and data models

Expert in the following technologies:

• OCI
• Oracle Web Services (REST / SOAP)
• Ability to maintain composure in highly stressful situations

Equal Employment Opportunity Policy:
It is the policy of Inspire Brands Inc. (IRB or the Company) to treat all employees and applicants for employment fairly and to provide equal employment opportunities without regard to race, color, sex, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law. This policy applies to all employment practices including recruiting, hiring, placement, pay, promotions, transfers, training, leaves of absence, and termination.
Inspire Brands, Inc. expressly prohibits any form of unlawful employment harassment based on race, color, sex, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law. Improper interference with the ability of IRBs employees to perform their expected job duties will not be tolerated.