ThinkNew is Hiring: Enquiry Handler (WhatsApp Communication) -- Lucknow
Location:
Lucknow, Uttar Pradesh
Company:
ThinkNew -- Innovate, Protect & Grow
Role:
Enquiry Handler (WhatsApp Communication)
Type:
Full-time / In-office
About ThinkNew:
ThinkNew
is India's leading Intellectual Property (IP) services company, helping students, researchers, professors, doctors, and startups protect their innovations through patent filing and IP support -- nationally and internationally.
We're looking for a
smart, friendly, and professional individual
to handle
student and client enquiries on WhatsApp
-- guiding them with the right information and maintaining excellent communication.
Key Responsibilities:
Handle incoming WhatsApp messages and respond to client/student queries
Share details about ThinkNew's patent and IP services
Maintain enquiry records and follow-up schedules
Coordinate with the internal team for client assistance
Provide clear, polite, and timely communication
Requirements:
Excellent written & verbal communication in
English and Hindi
Basic knowledge of
Google Sheets/Excel
Friendly, polite, and customer-oriented approach
Prior experience in
customer service, tele-calling, or WhatsApp handling
preferred
Location:
Lucknow (Work from Office)
Salary:
?10,000 - ?15,000 per month (based on experience)
Timings:
11:00 AM - 7:30 PM (Monday to Saturday)
How to Apply:
Send your
resume
:
thinknewteam@gmail.com
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
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