Job Description

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When you join Verizon

You want more out of a career. A place to share your ideas freely -- even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love -- driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together -- lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

We are seeking a highly motivated and experienced Engineer III to serve as the primary Operations Engineer for our Software-Defined Networking (SDN) controllers, with integrated DevOps responsibilities. In this critical role, you will be instrumental in ensuring the reliability, scalability, and performance of our core network provisioning infrastructure. You will work closely with a team to manage, maintain, and troubleshoot the BNC OpenDaylight controller platform and its successor, the NEAP OpenDaylight controller platform (including Redhat Openshift, Kubernetes, Elasticsearch, Grafana, Kafka, Kibana, MongoDB, and Prometheus components), Nokia Nuage, and Nokia SRIC (Segment Routing Controller) platforms. You will also contribute to building automation tools to enhance operational efficiency.

Triaging, researching, and appropriately routing AYS (At Your Service) tickets submitted against the operations team, and following up on tickets throughout their lifecycle. Scheduling and tracking maintenance windows in the Kirke Change Control system for hands-on operational procedures to be executed on production platforms. Understanding the needs of the Operations teams and driving solutions to problems through prioritizing projects, managing your time, taking accountability for delivering results, and maintaining close relationships with peer teams/organizations, including SDN Planning. Overseeing and taking accountability for compliance to all Verizon security standards through CPI-810, requirements for all Verizon built applications, adherence to privacy and data policies. Presenting and communicating progress on projects to various teams. Partnering internally and externally with peer organizations and vendors to provide operational leadership. Helping to usher in a DevOps culture to Verizon. Contributing to the design, build, test, and deployment of automation utilities that are integral to the operations toolkit. Helping support the team through actively providing feedback to management on status and any obstacles.

What we're looking for...

You are excited by the prospect of working on groundbreaking technology in a creative and entrepreneurial environment. You're a great team player and can use your excellent communication skills to get your point across to technical and non-technical audiences alike. No stranger to a fast-paced environment, you manage competing priorities with ease and get a kick out of finding innovative solutions to complex problems.


You'll need to have:

Bachelor's degree and four or more years of work experience. Four or more years of relevant work experience in networking and software. Knowledge of software automation, programming languages, virtualization, and the networking layers. Comfort working in the Linux command line environment. Familiarity with Python network automation libraries including Netmiko, Napalm, Ansible, REST, and Netconf. Experience with Redhat Openstack and Openshift deployment environments Experience in monitoring tools such as prometheus, grafana, newrelic, ELK etc Experience in operations/platform support for network applications along with automation development to improve operational efficiency using python, ansible etc.

Even better if you have one or more of the following:

Experience with managing network devices. Good organizational skills and the ability to handle multiple work assignments simultaneously. Four or more years' experience in the telco industry focused on technology. Ability to lead technical discussions with a group of individuals in the industry with varying technical positions. Experience using REST-based web services. Knowledge of Network Configuration Protocol (NETCONF), REST-CONF, and YANG. Knowledge of NextGen Optical Networks, 5G, SDN, NFV, and other relevant technologies.
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Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.###

Scheduled Weekly Hours

40###

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.