Job Description

Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation. Serving 2 million daily users across 83 countries, Alvaria sets the standard in compliance and AI-driven technology. Our solutions offer enterprise-level customization, regulatory adherence, and seamless AI integration to optimize workflows and protect brands. Trusted by leading global financial institutions and top-tier organizations, Alvaria delivers unparalleled excellence across the Banking, Financial Services, Healthcare, Insurance, and Telecommunications/Media sectors. #ReachOutRight and discover how Alvaria can help you connect with the right customers, the right way - every time.
We are a forward-thinking technology company dedicated to innovation and excellence in software development. Our mission is to empower businesses through cutting-edge solutions and a collaborative culture that values diversity and creativity.
ABOUT THE ROLE
QA Automation engineer - India Remote who can work independently and with peers to determine product quality, identify potential issues, and evaluate release readiness.
PROFESSIONAL TRAITS NECESSARY FOR SUCCESS

• Enthusiastic and versatile with a great attitude.
• Team player and collaborative problem solver
• Extreme ownership and strong sense of personal responsibility.
• Customer obsession in driving to successful outcomes.
• Self-learner that enjoys experimenting with new technologies.

PRIMARY ROLE & RESPONSIBILITIES

• Responsible for automation and manual testing.
• Responsible for designing, writing, and running test automation for new functionality and replacing existing manual test cases.
• Creating automated end to end integration and unit tests.
• Lead and contribute to the QA effort for new features and existing functionality.
• Testing software products using systematic procedures to develop, apply, and maintain quality standards for company products.
• Develops, modifies, and executes software test plans.
• Analyz test results to ensure existing functionality and recommend corrective action.
• Assist in the assessment and planning of test efforts required for new functions/features under development.
• Maintains documentation of test results to assist in debugging and modification of software.
• Engage with development teams and support team to isolate internal and production issues.

• Overcome complex technical challenges demonstrating technical flexibility and creativity in problem solving.
• Participate in design reviews with cross-functional team members to better understand requirements.
• Provide estimates and timelines for the development of test plans and execution of tests.

PREFERRED SKILLS

• Experience with tool development for load testing and other manual QA activities.
• At least two years of experience with Python automation. Preferred with PyTest.
• Experience with Node and Jest will be an added advantage.
• Experience with Linux, TCP/IP, UDP etc.
• Experience with test tools like Postman and JMeter.
• Experience with Continuous Integration/Deployment best practices, including Test-Driven development.
• Experience working in an Agile/Scrum environment
• Experience working with Jira/Zephyr, bitbucket.

REQUIRED EXPERIENCE

• 4-6 years of industry experience.
• 2+ years of experience with automation.
• BS or higher in Computer Science or similar discipline.

We are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.