Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Job Responsibilities



Area of Responsibility

Key Elements and Essential Tasks

Time Spent on Task



Maintenance/ Management/ Administration

Primary responsibility is to provide oversight management of the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety equipment and systems.

Provide strategic direction for Integrated Facilities Management Team. Ensure all JLL and client safety procedures are followed and reported.

Understands the engineering design and operational aspects of building systems and equipment and ensure building systems are maintained to an industry reliably and efficient state.

Foster a culture of proactive behavior by inspecting buildings and all related infrastructure for preventative repairs.

Manage and provide oversight operations for maintenance and capital improvements of all Life Safety, Mechanical, Electrical, Plumbing, HVAC, and Building systems.

Evaluate in conjunction with Reliability Engineer and System Owners the existing preventive maintenance scheduling intervals and work to maintain, update and improve the operational efficiency of the CMMS system.

Identify cost savings opportunities within the maintenance program while maintaining 100% up-time.

Develop and maintain positive client relationship through due diligence and concise communications.

Develop strong partnership with client through trust, actions and results.

Assist in preparing and executing annual property budgets.

Assist in reviewing and approving all payables through P.O. system and MRO stockroom operations.

Assist in negotiating service contracts under the direction of the Facility Manager.

Ensure all managed sites are operating according to state and local building codes as well as site specific SOP and guidelines.

Monitor and review WO metrics and preventive maintenance programs.

Review and action all outstanding SLA gaps and drive innovation and process to maximize resources and results.

Interface with facility manager on construction activities such as tenant renovation and capital projects

Perform skills assessments and recommended site engineer training to ensure client compliance and SOW standards.

Provide oversight of Engineering Managers to perform similar duties within their respective geographies.

Support Leadership, Engineering Managers and FM Managers to ensure site standards, SOW's, compliance, policy and procedures necessary to deliver high-quality client service.

Ensure all escalation, life-safety and emergency procedures are adhered too with proper client notifications as required.

Ensure best practices and consistency is administered through Regional Operations Managers in partnership with their respective Area/Regional FM Managers



Quality Control

Review monthly client service request summaries to pinpoint and correct recurrent operational problems.

Evaluate vendors and suppliers on a regular basis regarding quality, reporting and competitive pricing.

Verify the accuracy of deliveries for count, pricing, and description where parts are requested for maintenance activities.



Safety

Record readings and make adjustments where necessary to ensure proper operation of equipment.

Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials; maintain a clean and safe workplace.

Perform periodic checks of tool and instrument inventory.

Monitor the quality and pricing of maintenance work performed by outside contractors.

All other duties and tasks assigned.



Travel

Ability to travel up to 25% of the time



Knowledge, Skills & Abilities



MINIMUM REQUIRED

PREFERRED

Education/training

BA/BS in Engineering, related discipline or equivalent facilities experience and training.



Years of relevant experience

Have a minimum of 10 years of related experience, proven people management and performance delivery track record.



Skills and knowledge

Exceptional leadership abilities, including strong organizational, strategic and interpersonal skills

Superior relationship building abilities among a wide variety of stakeholders

Ability to manage ambiguity and change, effectively delegates

Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required



Other abilities



Excellent communications skills, both written and oral, and an ability to effectively present to large groups

Technology proficiency (MS Office, a wide variety of web-based applications including mobile technologies)

Strong financial acumen with background in successfully managing P&L outcomes

Working knowledge of skilled trades and building-related systems

Demonstrated safety leadership

Familiar with project delivery process and capital planning functions



Physical work requirements and work conditions

Must be able to lift up to 80 lbs. and climb up to 30 ft ladders.

Position requires frequent climbing, bending, kneeling, lifting, and travelling.

Must pass background, drug/alcohol, and MVR screening process.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.