Job Description

Role Description:
Pega Engineering Manager
Who are we?
At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 20 years ago and weve been shaping the travel industry ever since. Today, were building a platform that connects all parts of the trip from accommodation to transport, tickets, tours and more.
The Marketplace team has been especially created in order to make the Connected Trip vision into a reality. It consists of several horizontal platforms and services which work together with various verticals such as accommodation, rental cars, attractions etc. to create a seamless experience for the Booking.com customers.
Our team is passionate about helping people travel. They see challenges as opportunities. And theyre always ready for change.
Where are we going?

• Building the xe2x80x98Connected trip north star architecture across multiple products with clear direction on a consolidated, multi-layer, multi-platform architecture
• Consolidation of the Customer agent experience on PEGA desktop as a tool of choice with integrations built into Booking domain services
• Cross functional agile teams who own their products and operate in a DevOps environment
• Great engineering practices with a focus on operational discipline and excellence, product metrics and non-functional requirements at the beginning rather than an afterthought

Our Engineering Principles
xe2x97x8f Customer centric
xe2x97x8f Ethical
xe2x97x8f Timely
xe2x97x8f Leadership by Example
xe2x97x8f Empathetic
xe2x97x8f Trustworthy
xe2x97x8f Proactive
Skills we are looking for
We are looking for a talented and enthusiastic Engineering Manager with Pega experience who will lead an agile team to push the boundaries on engineering brilliant customer service solutions and contribute to shaping our new future. We expect you to have the energy and passion to deliver solutions using a whole range of technologies including but not limited to PEGA and have a solid understanding of engineering principles. You will be responsible for leading a cross functional team which will work closely with the existing cross functional teams in Amsterdam and start taking over various parts of product development, including support.
We also expect you to take the lead and line manage a fully cross-functional team consisting of Pega build engineers, back-end engineers and testers. As a minimum, we expect our Engineering Manager to have:
xe2x97x8f High proficiency in technical leadership (5+ years leading engineering teams) xe2x97x8f Experience with transformation into Pega solutions
xe2x97x8f Strong focus on delivery management
xe2x97x8f Strong cross team collaboration skills; you are able to work with other teams to generate objectives and measure value
xe2x97x8f Solid experience of Continuous Integration, Continuous Delivery and Agile
xe2x97x8f Solid understanding of cloud technologies and how they can be leveraged to solve problems at scale
xe2x97x8f Proficiency in cloud cost management; your skills ensure efficient allocation of resources, cost control, and strategic utilisation of cloud services to maximise value and minimise expenses.
xe2x97x8f Quality first mind-set for writing code using techniques such as TDD, BDD and Agile xe2x97x8f Good understanding of security principles and writing secure code
xe2x97x8f Solid understanding of Agile practices
xe2x97x8f Preferred
xe2x97x8b PEGA Certified Lead Systems Architect
xe2x97x8b Experience in architecting and designing Pega based CRM solutions for large programmes
xe2x97x8b Solid understanding of building robust and resilient PEGA systems
Key Responsibilities
People Leadership
xe2x97x8f Lead, inspire and motivate your team
xe2x97x8f Line manage a team of Junior, Midrange, Senior and Test Engineers xe2x97x8f Nurture, grow and develop engineering talent in the team
xe2x97x8f Foster a great engineering culture that innovates, inspires teamwork and celebrates success
xe2x97x8f Learn new technologies and keep abreast of existing technologies and be able to apply these to a variety of projects as applicable
Craft & Delivery Leadership
xe2x97x8f Works in conjunction with Senior Engineering Manager to size, manage scope and risk
xe2x97x8f Accountable for ensuring the business and technical architecture of the delivered solutions matches customer technical and functional requirements, and drives to deliver success to Customer Services
xe2x97x8f Provide thought-leadership to internal clients across business and technical project dimensions solving complex business requirements
xe2x97x8f Engineering delivery, quality and practices within your team including delivery management
xe2x97x8f Collaborate with the team and others to deliver high quality solutions
xe2x97x8f Collaborate with other teams to ensure global objectives are reached
xe2x97x8f Collaborate with your Product counterpart to design and deliver solutions with customer centric outcomes
xe2x97x8f Ownership of the quality of the solutions your team produce
xe2x97x8f Embed Agile ways of working and values within your team
xe2x97x8f Sizing and estimating work
xe2x97x8f Delivery of the wider Engineering strategic objectives
xe2x97x8f Get into the technical detail where required to coach, support and mentor the team
xe2x97x8f Engineering Craftsmanship including coaching and mentoring the team
xe2x97x8f Follow established default principles for architecture, quality standards, and non-functional requirements.
xe2x97x8f Contribute to the evolution of best practices across the department
xe2x97x8f Drive a DevOps environment including on call escalations
Technology Leadership
xe2x97x8f Take the lead on design and development of features
xe2x97x8f A technology evangelist
xe2x97x8f Drive the delivery of high quality, robust code including tests
xe2x97x8f Design and develop reusable libraries, APIs and code that are easy to maintain, understand and re-use
xe2x97x8f Build, design and deliver high quality solutions in line with guidance and best practices of the department
xe2x97x8f Thought partner for Product to define, shape and deliver the roadmap
xe2x97x8f Own the architecture in your product team