Job Description

WHAT YOU'LL DO?
We are seeking a skilled Engineering Manager to establish Site Reliability Engineering within our SAP landscape to ensure stability, scalability, and performance across complex, integrated enterprise systems. This role focuses on driving reliability and operational excellence for the SAP landscape at H&M, by overseeing and managing initiatives that secure end-to-end system health, automation, and resilience across multiple environments, teams, and stakeholders.
As an SAP SRE Engineering Manager, you will:

• Establish and lead a new team of SAP Site Reliability Engineering in Bangalore
• Lead efforts to design and implement reliability strategies for SAP systems, including proactive monitoring, automation and performance optimization
• Provide leadership and foster a culture of observability, resilience, and continuous improvement in the IT-Operations domain for SAP
• Oversee capabilities, from a holistic SAP perspective, such as:

• Observability - Using newly implemented tools such as SAP Focused Run and SAP Cloud ALM, in combination with enterprise systems like Splunk & ServiceNow
• Automation & Workload Management - Analysis and optimization of workloads (particularily Batch Job mgmt.) in the SAP landscape
• Continuous Operational Excellence - Leveraging IT-Operations best practices, like the ITIL-framework, and aligning with H&M Group guidelines
• Collaborate with delivery and operations teams, including vendors, to ensure robust operational practices across the board
• Drive automation initiatives of operational tasks with the aim to increase proactiveness, and reduce manual intervention

At H&M, one of our core principles is "We are One Team." You will be part of a global team working alongside colleagues in Sweden.
WHO YOU'LL WORK WITH?
At H&M, you'll be part of the SAP Platforms unit within the area SAP Functional and Infrastructure - a global, cross-functional area that are dedicated to managing, governing and operating central SAP functions that are enabling and delivering to the whole SAP landscape at H&M.
We empower our cross functional teams by providing stable, agile, scalable and secure platforms with the vision to have the world's best run SAP solutions.We value continuous improvement, strong operations & engineering practices, and a shared commitment to H&M's success.
WHO YOU ARE
We are looking for people with

• 13 -17 years of relevant (SAP and/or Site Reliability Engineering) experience, including 3 - 4 years of hands-on people management leading direct reportees, driving performance reviews, and supporting career progression
• Strong mentoring skills, including having coached team members to align with both business goals and individual growth paths driving high employee engagement and retention.
• Action orientated as a strong trait, who is self-driven and makes things happen through an ability to take initiative and drive improvements across complex SAP environments
• Significant experience working with IT-Operations, and leveraging best practice frameworks (e.g., ITIL)
• SAP knowledge, and experience working in large & complex SAP landscapes in big organizations dealing with multiple stakeholders
• Experience in financial planning activities such as budgeting, forecast estimation and cost analysis to support strategic decision making and resource allocation

And people who are...?

• Knowledgeable and experienced in SAP Operations tools and systems, such as:

• SAP Focused Run and/or SAP Cloud ALM
• Splunk (or similar observability tools, e.g., Dynatrace)
• Batch Job management methods & tools (e.g., RunMyJobs, SAP Solution Manager etc.)
• ServiceNow (or similar ITSM-tool)
• Familiar with SAP Functional/Application domains, preferably show casing knowledge and expertise in one, or more, domains
• Proficient in analytical thinking and enjoys problem-solving, as well as having a tactical and strategic outlook and awareness

WHO WE ARE?
H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.?
?We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ?
Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M .
WHY YOU'LL LOVE WORKING HERE ?
At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ?
We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
JOIN US?
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.?
?Take the next step in your career together with us. The journey starts here.?
?*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Additional Information
This is a full-time position, starting in Janaury 2026.
Apply by sending in your CV in English as soon as possible, but no later than the 2nd of Dec 2025.
Due to data policies, we only accept applications through the SmartRecruiters or career page.

Skills Required