Job Description

About Delta Air LinesAbout the CompanyDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortunes Top 50 Most Admired Companies list. The companys strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIMEs inaugural list of the Worlds Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIMEs award is based on three criteria: employee satisfaction, revenue growth and sustainability.Deltas people-first culture continues to be recognized, earning the airline a spot on Fortunes 100 Best Companies to Work Forxc2xae list for the fifth year. Delta is the only airline included on the 2024 list.Additionally, Delta earned a coveted spot, on Fast Companys list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.About the Delta Technology Hub (DTH), BangaloreDelta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.Responsibilities include, but are not limited to:

• Manage and provide architectural guidance and scope across pods supporting all roles in the pods
• Manage all roles across pods and be technically astute to do so
• Administrative support for team
• Remove road blocks

What you need to succeed (minimum qualifications):

• BE / B Tech or ME / M Tech, preferably in a technical or scientific field, with13or more years of experience in IT project-based environment, or any equivalent combination of experience, education, and / or training.
• Minimum 3 Years of proven experience in software engineering resource management who can mentor and coach engineers to help them grow, conduct performance reviews and foster a healthy, inclusive, and productive team culture.
• Guide the team in architectural and design decisions, ensure best practices in code quality, testing, and deployments and provide constructive feedback.
• Plan and prioritize engineering work based on business needs, Define and track project timelines, deliverables, and KPIs, Collaborate with product managers, designers, and other stakeholders.
• Implement and continuously improve engineering processes (Agile, Scrum, Kanban, etc.) and operational excellence
• Act as the liaison between engineering and other departments, communicate progress, blockers, and results to stakeholders and Align engineering efforts with business goals and strategy.
• Advanced knowledge of Node JS and NPM, HTML5, JS and CSS
• JavaScript framework familiarity with: Angular 6 and above, JS v4+, Express JS, jQuery, typescript
• UI testing, E2E testing, Jasmine, Karma, Protractor, PhantomJS, Application bundlers (Webpack, SystemJS), Task runners (Grunt, Gulp, etc)
• Oversee implementation of modern CI/CD pipelines to enable fast, reliable, and repeatable deployments. Collaborate with DevOps and infrastructure teams to automate testing, deployment, and monitoring processes.
• Test Driven Development, Quality forward development practices, with automation at forefront for continuous quality
• Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Knowledge of industry best practices and emerging trends in IT engineering resource management.
• Experience in cloud environment, experience with FinOps, using tools like Jira or Digital ai Agility, is a plus.
• Experience or knowledge in AWS / Serverless architecture (Ex: Lambda, API GW).

What will give you a competitive edge (preferred qualifications):

• Communication Skills- Strong technical and non-technical communication skills. Fosters open communication by encouraging the expression of ideas and opinions. Assures smooth flowing, timely transmission of critical information. Oral and written communication is well organized, clear, accurate, grammatically correct, and is adapted for the target audience. Listens to others without interrupting. Seeks clarification and confirms shared understanding when communicating.
• Integrity and Trust- Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't representhim/herself for personal gain.
• Motivating Others -Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team/project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility.
• Personal Accountability- Clearly accepts responsibility for tasks, decisions and actions of self and staff. Is excellent at honest analysis. Doesn't shirk personal responsibility. Answers to customers and colleagues for all aspects of project; sets objectives and goals and measures performance against them.
• Priority Setting- Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal.
• Perseverance -Pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of resistance or setback.
• Shows Work Commitment- Gets results despite a large workload, shows a sense of urgency to complete work by self and direct reports, will do what it takes to complete challenges, takes initiative to overcome roadblocks.
• Strategic Agility -Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective.
• Technical Credibility- Is seen as a thought leader on technical issues, stays ahead of technical developments in field; knows what new technologies will help the business.
• Provide guidance to software engineering teams who are developing and enhancing applications that combine enterprise data with analytical models and are used throughout the operation
• Mentor teamsto deliver applications that align with the agile methodology and encourage frequent engagement with stakeholders
• Encourage regular participation by business stakeholders in the software development process, to ensure that applications developed are prioritized according to business value and meet stakeholder needs.
• Team Leadership:Manage a team of Software engineers, fostering a collaborative and creative work environment. Provide guidance, mentorship, and support to team members, ensuring their growth and development.
• Project Management:Oversee the entire design and development process for Delta's Omnichannel initiatives.
• Resource Allocation:Manage the allocation of IT engineering resources across various projects and initiatives based on project requirements, resource availability, and skillsets.
• Capacity Planning:Collaborate with Onsite teams and department heads to forecast resource needs and plan for future projects, ensuring that the team has the necessary resources to meet project demands.
• Resource Utilization:Monitor resource utilization and productivity, identifying opportunities to optimize resource allocation and improve efficiency.
• Skills Assessment:Assess the skillsets and strengths of IT engineering team members to ensure optimal alignment of resources with project requirements.
• Resource Development:Identify training and development opportunities to enhance the skills and capabilities of IT engineering team members, fostering a culture of continuous learning and growth.
• Performance Management:Provide regular performance feedback and evaluations to IT engineering team members, recognizing achievements and addressing areas for improvement

ID: DELSP009

Delta Air Lines