Job Description

About Delta Air Lines
About the Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortunes Top 50 Most Admired Companies list. The companys strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIMEs inaugural list of the Worlds Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIMEs award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Deltas people-first culture continues to be recognized, earning the airline a spot on Fortunes 100 Best Companies to Work Forxc2xae list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on Fast Companys list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About the Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.

Responsibilities include, but are not limited to:

• Lead teams working on Crew applications by helping them identify solutions to business needs
• Build and maintain a highly performing product team through hiring, mentoring, and developing the team members professionally
• Negotiate between multiple projects, business leaders, and technical teams to deliver market leading solutions
• Determine feasibility and ROI of adopting newer market trends and technologies in the development space, interacting with business and product owners to define technical solutions for a better crew member experience and communicating solutions to varied technical and non-technical audiences
• Production issue triage and prevention as needed, release management support from a planning and communication standpoint, and overall backlog maintenance
• Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
• Adjust the team processes, listening to feedback and guiding the team through the changes
• Build a roadmap and set a team vision in alignment with organizational goals and driving these to successful outcomes
• Research and Development of POCs, innovative new ideas for the best crew member experience
• Collaborate with the portfolio Directors, General Managers, Managers, Dev teams, Architects & other stakeholders on deliverables for the Crew applications
• Drive work using industry leading agile practices

What you need to succeed (minimum qualifications):

• BS/MS, preferably in a technical or scientific field, with 12+ years of experience in an Agile environment, or any equivalent combination of experience, education, and/or training
• Strong leadership ability with a track record of developing people and achieving challenging objectives
• Experience engineering software within an Amazon Web Services (AWS), Azure or GCP and RedHat OpenShift cloud infrastructure or other prominent enterprise cloud provider is required
• Experience developing software using Java, SpringBoot, Angular, JavaScript, JQuery, SQL, SpringBatch
• Backend heavy experience.
• Experience developing and deploying RESTful microservices and using Swagger, JSON, Postman
• Airline industry knowledge is a plus
• Embraces a diverse set of people, thinking and styles
• Experience in Team Leadership: Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
• Experience in Resource Allocation, Capacity Planning & Resource utilization
• Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.

What will give you a competitive edge (preferred qualifications):

• Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably for the audience
• Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain
• Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
• Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical / functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
• Solution Oriented - Maintains a positive attitude towards coming up with solutions and developing new approaches, doesn't let distractions get in the way, isn't overwhelmed with problems/issues
• ID: DELVP04