Job Description

About Delta Air LinesAbout the CompanyDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortunes Top 50 Most Admired Companies list. The companys strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIMEs inaugural list of the Worlds Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIMEs award is based on three criteria: employee satisfaction, revenue growth and sustainability.Deltas people-first culture continues to be recognized, earning the airline a spot on Fortunes 100 Best Companies to Work Forxc2xae list for the fifth year. Delta is the only airline included on the 2024 list.Additionally, Delta earned a coveted spot, on Fast Companys list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.About the Delta Technology Hub (DTH), BangaloreDelta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.Responsibilities include, but are not limited to:

• Engineering Leader would help to lead the engagement with our vendor Dev partners within India since DTH is the center of Delta IT for India.
• Lead and mentor a TechOps team of AWS cloud software engineers, providing technical guidance and career development support.
• Collaborate with other department leaders to identify, prioritize, and deliver AWS-based solutions aligned with business objectives.
• Mentor and build the team while delivering innovative and efficient solutions for critical mission-vital Technical Operations applications
• Negotiate between multiple projects, business leaders, and technical teams to deliver market leading solutions
• Determine feasibility and ROI of adopting newer market trends and technologies in the development space, interacting with business and product owners to define technical solutions and communicate these to varied technical and non-technical audiences.
• Stay abreast of new AWS features and services and assess their applicability to company goals.
• Production issue triage and prevention as needed, release management support from a planning and communication standpoint, and overall backlog maintenance
• Recruiting, hiring, and retaining the industry best talent for the team
• Build a roadmap and set a team vision in alignment with organizational goals and driving these to successful outcomes
• Research and Development of POCs for the TechOps domain
• Collaborate with the portfolio Directors, General Managers, Managers, Dev teams, Architects & other collaborates on deliverables for the TechOps domain
• Drive work using industry leading agile practices

What you need to succeed (minimum qualifications):

• BS / MS, preferably in a technical or scientific field, with 12 or more years of experience in an Agile environment, or any equivalent combination of experience, education, and / or training is required
• Strong leadership ability with a track record of developing people and achieving challenging objectives
• Experience in Amazon Web Services (AWS) or Azure and RedHat OpenShift cloud infrastructure or Docker or Kubernetes.
• Experience developing software using Java Fullstack. Spring Boot, Angular, JavaScript, JQuery, SQL, SpringBatch
• Experience developing and deploying RESTful microservices and using Swagger, JSON, Postman
• Test Driven Development (TDD).
• Embraces a diverse set of people, thinking and styles.
• Experience in software architecture (1 to 3 years).
• Blend of 60% technical and 40% people management responsibilities including appraisal sign offs.

What will give you a competitive edge (preferred qualifications):

• Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably for the audience
• Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain
• Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
• Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical / functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
• Solution Oriented - Maintains a positive attitude towards coming up with solutions and developing new approaches, doesn't let distractions get in the way, isn't overwhelmed with problems/issues
• Airline industry knowledge is a plus
• AWS Certification, such as Foundational, Associate, and professional Solutions Architect, is strongly preferred.
• Vendor Management of resources, SOWs, and Off the Shelf solutions good to have

Delta Air Lines