Engineer Technical Support

Year Mayiladuthurai, Tamil Nadu - Nagapattinam, Tamil Nadu, India

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Job description

Pre-requisite:

Job Location: Nagapattinam, Karaikal, Mayiladuthurai, Srikali

Job Role & Responsibilities of Field Support Engineer

Installation, Maintenance and troubleshooting of digital hardware technology in theatres. (Server & Projector)
Delivering and uploading content to theaters as per movie release schedules
As movies are released on weekends and festival times, National holidays, your availability during that time is extremely critical.
Most of theatres run 4 shows a day, most of the planned maintenance and other work at the theatre site would happen pre-shows, post-shows, or in between shows.
Role demands 24/7, 365 availability as troubleshooting requirements are impromptu.

Orientation and Training period

The trainee would initially undergo 25-30 days of training at the Chennai office of Qube Cinema. Extensive field training would happen subsequently.
Training would normally cover planned activities such as equipment installation, maintenance, software and hardware upgrade, content ingesting as well as trouble shooting.

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