Job Description

Automation Orchestration Engineer
Job Summary: The Senior Automation Orchestration Engineer designs, develops, and implements sophisticated end-to-end automation workflows that orchestrate complex processes across various domains within the financial firm's private cloud and virtualization infrastructure. This role is crucial for automating service delivery, incident response, and operational tasks, ensuring efficiency and consistency.
Key Responsibilities:

• Lead the design and development of complex, multi-step automation workflows and runbooks.
• Utilize orchestration platforms (e.g., ServiceNow Orchestration, custom frameworks) to build and manage automated processes.
• Integrate orchestration solutions with various infrastructure components, applications, and IT service management systems.
• Implement error handling, logging, and monitoring within automated workflows to ensure reliability.
• Collaborate with infrastructure teams, application owners, and security to define and automate operational procedures.
• Optimize existing automation workflows for performance, scalability, and maintainability.
• Troubleshoot complex orchestration failures and provide root cause analysis.
• Provide technical guidance and mentorship to junior engineers.

Required Qualifications:

• Experience: 6-8 years of experience in IT automation or operations, with at least 3-4 years focused specifically on designing and implementing complex automation orchestration workflows.
• Technical Skills: Strong experience with at least one enterprise-grade orchestration platform (e.g., ServiceNow Orchestration). Proficiency in scripting languages (Python, PowerShell) for interacting with APIs and systems. Solid understanding of private cloud/virtualization APIs and concepts. Knowledge of workflow de
• Soft Skills: Exceptional analytical and problem-solving skills for complex, multi-system issues. Strong logical thinking and attention to detail. Excellent communication and collaboration abilities. Ability to translate manual processes into automated workflows.sign patterns, error handling, and parallel execution

Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Job Family Group: Technology
Job Family: Systems & Engineering
Time Type: Full time
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Skills Required