Job Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
We are Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Be your best at Canada Life.
Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions to Canada Life. In Ins Tech, the Customer is at the centre of what we do.
Our Ins Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Insurance Solutions business unit
Provide development and operational/support services. Work collaboratively closely with business leaders, senior architects, senior infrastructure engineers, and senior business/systems analysts to design, develop, deploy solutions at regular intervals, then focus on day-to-day operations
Essential Functions:

• Ensures highest quality solutions using code reviews, technical and performance testing, including providing feedback during code review meetings with Software Developers

• Delivery solutions by developing against stories around Appian Workflow, IDP or RPA based initiatives throughout the company

• Provides recommendations for enhancements/changes that may involve custom design, optional and third-party products to improve the efficiency and effectiveness of Appian based solutions/systems

• Provides feedback/input to leadership on performance, development, resource assignments, etc. on the team

• Leads and provides production support, application monitoring, and tuning for applications

• Supports the technical troubleshooting and incident management to resolve complex problems

• Resolves client issues as they arise in collaboration with other teams

• Ensures solutions are enhanced, secured, and upgraded to evolve the roadmap

Qualifications:

• Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience

• Minimum of 2 years as an Appian engineer/developer.

• Experience with low code platforms such as Appian and experience in delivering applications from end to end

• Experience with logical data modelling

• Plan and organize software development work, and coordinate work for other team members

• Experience in developing and maintaining integrations between SAP systems and various third-party and legacy systems.

• Proven IS and system operations expertise.

• Experience coaching and mentoring software developers on requirements analysis, design patterns, development best practices, methods, processes, tools, and approaches

• Ability to drill down into technical issues and solve complex and detailed problems.

• Strong communication skills with technology and business teams building collaborative relationships across department and business units, including ability to communicate, verbally and in writing, complex concepts to a non-technical audience

• Strong analytical and excellent problem-solving abilities.

• Previous experience in financial services or working in a highly regulated environment is desirable.

• Agile delivery experience

• Working knowledge of Jira, Confluence and Gitlab an asset

• Previous experience with ServiceNow

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.