Engineer/ Senior Engineer Customer Solutions

Year    Mumbai, Maharashtra, India

Job Description

KONE India is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow(TM) experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings

What we are looking for?

As a CSE, you will provide Technical solutions & Support for India's Major Projects.

You will take ownership of successful MP tendering and knowledge transfer on the dedicated geographic area. For Frontline sales you will act as a primary point of contact for MP technical support and resources beyond. You will work closely with FL Sales & MP Engineering to check tha ensure that the customer specifications are understood (and challenged, if needed) and that products are offered. You will manage the tendering process ensuring required value engineering and optimized pricing are delivered promptly and quickly.

What will you be doing?

  • Manage the tendering process in cooperation with other MP functions; technology team, engineering & supply and project management, ensuring required value engineering and optimized pricing are delivered promptly and quickly.
  • Work closely with customer specifications are understood (and challenged, if needed) and the right products are offered.
  • Study customer Tender Documents and prepare KONE MP Documents according to MP process.
  • Understanding the traffic challenges in buildings and be able to optimize our solutions to overcome said challenges.
  • Help Sales in arranging the technical documents for the tender submission.
  • Ensure that the proposed solution fulfills the codes, regulations and safety requirements
  • Shall take responsible for correctness of order in line with offer to customer
  • Coordinate with Local MP Engineering team to get correct drawings from SL
  • Booking Order in SAP as per process
  • Coordinate with SL for GAD, Order during post order management
  • Coordinate with PM & FL sales during GAD Submission and Order to SL
  • Responsible for Releasing Manufacturing instruction (NRP) to SL as per process
  • Coordinate for documentation at the time of shipment with SL
  • Keeping track of Order and Deliverables during post order management
  • Follow-up with SL for the Deliverables like Drawings, Samples and Materials
  • Co-ordination with Logistics team for material deliveries
What do we offer?
  • Career progression opportunities within a global organisation
  • Total reward elements that engage and motivate our employees and help us make KONE a great place to work
  • Comprehensive learning and development programs covering a wide range of professional skills
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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Job Detail

  • Job Id
    JD2971019
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year