Job Description

Job Summary
As a Senior Software Engineer in Reliability Centre of Excellence (CoE) you will play a pivotal role in ensuring the availability, reliability and performance of our Bank's critical Software Engineering Platforms that are on-premises and cloud-based. You should be able to troubleshoot, optimize and drive towards engineering excellence while championing automation and Reliability Engineering best practices.
Key Responsibilities

• Working with Platform, Production engineering and application SREs to manage and resolve complex production issues.
• Improving Platform performance, availability, and reliability.
• Implement observability solutions for proactive issue identification and optimization.
• Managing processes for incidents, changes, releases, and deployments.
• Developing automation tools (IaC, alerts as code, dashboard as code) to enhance efficiency.
• Conducting POCs to implement tools to improve performance, scaling, reliability and availability.
• Analysing trends in incidents, problems, and alerts to drive operational improvements.
• Documenting SOPs, critical systems information, and best practices for current and future use.
• Providing technical guidance to necessary stakeholders.
• Staying updated on advancements in Software Engineering with extended focus on Reliability Engineering.

Skills and Experience

• Programming Languages
• Linux, VM, Containers and Kubernetes
• AWS and Azure
• Database
• Observability

Qualifications
Mandatory Skills:

• Proficient in one or more of the following languages (Java, Python and Go) with full SDLC experience.
• Expertise in Reliability Engineering principles: Anomaly detection, root cause analysis, and predictive maintenance.
• Knowledge in defining SLIs, SLOs, and error budgets.
• Hands-on experience with Kubernetes, Containers, Cloud, and Database.
• Strong knowledge in Observability Tools and Open Telemetry.
• Familiarity with DevOps methodologies, tools, and automating (e.g. Azure Pipelines, Terraform, Helm etc.,)
• Experience with public/private cloud platforms including AWS and Azure.
• Experience in leading an operations team in application Production Environments.

Preferred Skills:

• Experience in Messaging Platforms (e.g. MQ/Solace/Kafka), API Gateways and Service Mesh.
• Knowledge in Generative AI and Responsible AI

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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