Engineer
Year Mumbai, Maharashtra, India
Job Description
Years Of Experience
3 - 9 yearsLocation
MumbaiDesignation
Engineer - Desktop Support & IT:
Role & Responsibilities: Your key tasks and responsibilities will be:
- Address user tickets regarding hardware, software and networking.
- Walk users through installing applications and computer peripherals.
- Ask targeted questions to diagnose problems.
- Guide users with simple, step-by-step instructions.
- Conduct remote troubleshooting.
- Test alternative pathways until you resolve an issue.
- Customize desktop applications to meet user needs.
- Record technical issues and solutions in logs.
- Help create technical documentation and manuals.
Skills Required:
- Good written and oral communication skills.
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role.
- Hands-on experience with Windows/Linux/Mac OS environments.
- Working knowledge of office automation products and computer peripherals, like printers and scanners.
- Knowledge of network security practices and anti-virus programs.
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
- BSc in Computer Science or relevant field.
No. of Open Positions :
3
Skills Required :
Desktop Support,IT Support,Communication,Problem-Solving Skills,
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Job Detail
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Job IdJD2878699
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear