Job Description

What We\'ll Bring: This position is responsible for the provisioning, asset management and operational support of mobile devices within a Global setting. The overall support includes end users mobility onboarding, management of a mobile portal and working closely with mobile providers on provisioning of devices, billing and asset management. The position will maintain the scope of all mobile devices and supporting MDM toolsets. Position includes working with both company owned as well as BYOD devices utilized across a Global Environment. Included in the responsibility of this role will be working with new associates as part of onboarding and returns of assets as part of mobile life cycle management. Additional responsibility includes rotational operational support shift within a hybrid work environment. This position will strive for continuous improvements within the domain to bring efficiency and consistency across a Global Footprint. What You\'ll Bring: What You\'ll Bring . Extensive knowledge of enterprise mobility expense management tools (Mobility Central or similar) . Extensive knowledge of enterprise cellular carrier management including managing mobile spend, line and contract optimization, mobile device ordering, and device lifecycle management. . Experience managing enterprise mobility device management systems including Microsoft Intune and Apple Business Manager . Experience with mobile device troubleshooting and support, specifically Apple iOS . Maintaining asset inventory and accounting of end user mobile devices . Manage day to day operational within mobility domain with emphasis placed on provisioning and maintaining asset inventory. . Familiar with mobile technologies, including MDM app deployments and Intune . Configuration of Intune and O365 for mobility capabilities . Ability to identify areas where mobility gaps exist and recommend supportable solutions . Create and maintain documentation as needed, including knowledge articles, technical documents, and training video We\'d Prefer to See . Ability to document, maintain, and improve mobility processes . Ability to communicate effectively . Strong multi-taking skills ability to prioritize tasks in a fast-paced environment . Relevant Mobility Certifications . Ability to utilize End User Analytics and Monitoring Software . Experience with Intune MDM software for Mobility Management and End user device management . Experience maintaining asset management software and self service portal for software deployment Impact You\'ll Make: Knowledge: . Bachelor\'s degree in computer science, systems analysis or a related study, or equivalent experience. . Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation. . 3+ years\' experience in provisioning IOS and Android Company owned and BYOD mobile devices. . 3+ years of experience in complex Mobile environment . Budget management, asset management and forecasting . Knowledge of M365 Platform and collaboration applications within mobile MDM environment . 3+ years working within mobile telecom provisioning platform Skills: . Exceptional relationship management and collaboration skills to work in a global team environment with a common goal . Highly organized individual . Expert understanding Mobile engineering and operations Doman . Familiarity with Microsoft enterprise architecture that includes M365, W365, Intune and SCCM. . Excellent problem solving skills . Excellent verbal and written skills . Excellent time management and organizational skills At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. TransUnion Job Title Engineer, Info Sys Engineering

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