Job Description

About lululemon India Tech Hub
Founded in 1998 at Vancouver, lululemon is a performance apparel company that sells athletic and lifestyle products. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We are driven by our brand purpose to elevate human potential by making individuals feel their best which helps us design our products with high filter and high style. We use a unique product creation methodology called Science of Feel in all our products to offer convenient, comfortable and long-lasting experience. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.

Engineer II

• Hiring Manager: Pavan Nandyala
• Current Location: India
• Future Location: India
• WDID (if you have that info already): N/A
• Preferred candidates: [Candidate Name]
• Batch ID: Standalone - ITH
• Role Count: 1

Who we are:
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team:
lululemon Engineering is dedicated to building secure, reliable, and performant products for our guests and partners. We embrace the philosophies of Agile, DevOps, and SRE to accelerate our development process and provide the most enjoyable, inclusive, and supportive work environment possible. We believe our journey is more fun when it is collaborative, as we focus on the future instead of the past. As an Engineer, you will work as part of a global team supported by our business and architecture partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemons business goals.
Core Responsibilities:
As an Engineer II, you will help form the core of our engineering practice at lululemon by contributing to all areas of development and operations (pre-production to production). You will be supported by a strong engineering group and established engineering practices. You will be part of a production release team and may perform on-call support functions as needed. Having a DevOps mindset is the key to success in this role, as Engineers are commonly part of full DevOps teams that own all parts of software development, release pipelines, production monitoring, security and support.

• Take part in Agile ceremonies
• Perform engineering assignments using existing procedures and best practices
• Conduct research to aid in product troubleshooting and optimization efforts
• Work closely with global teams to ensure deliver effective technical solutions
• Provide an escalation point and participate in on-call support rotations
• Actively monitor key metrics and report on trends
• Participate in our Engineering Community of Practice
• Contribute to engineering automation, management or development of production level systems
• Perform reliability monitoring and support as needed to ensure products meet guest expectations

Qualifications:

• Completed bachelors degree or diploma (or equivalent experience) in Computer Science, Software Engineering or Software Architecture preferred; candidates with substantial and relevant industry experience are also eligible
• 7 9 years of engineering experience required for Engineer II
• Enter technical skills*
• Collaborate with onshore and offshore resources and ensure alignment on priorities
• Collaborate with a cross functional team to develop performance designs, test strategies and plans. Identify performance bottlenecks across all tiers, components, layers.
• Conduct performance and capacity optimization analysis and studies to improve the effectiveness of applications.
• Understand the architecture of applications and technology stack to recommend appropriate strategies and ensure the system performance is within defined SLAs.
• Experience in identifying potential failures / impact and setting up failure simulation scenario
• In-depth understanding of distributed systems, microservices architecture, and containerization technologies (such as Docker and Kubernetes)
• Knowledge of Resiliency design pattern and its best practices Circuit breaker, Timeout/ Time limit, Retry, Bulkhead, Fall back etc.
• Knowledge of best practices in software development, testing, and deployment, including CI/CD pipelines and automation tools
• Analysis and resolution of critical and complex application issues (crashes, hung threads, memory leaks, etc.) and performance tuning based on RCA.
• Excellent problem-solving skills, with the ability to troubleshoot complex issues and develop effective solutions
• Develop performance and test scripts to simulate real world scenarios
• Conduct Proof of Concept for engineering and testing tools, and demonstrate feasibility of implementing the solution, with business justifications.
• Hands on experience of HA and DR simulations
• Strong proficiency in any one of Industry standard chaos engineering tools (Chaos Monkey, Chaos Toolkit or Gremlin or Litmus, etc.) and experience in customizing / building chaos tools using Python or any other scripting / programming language
• Hands-on experience in analyzing and measuring MTTD/ MTTR from industry trending monitoring and incident management tools
• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment
• Monitor all infrastructure and systems installations, including configuration, testing, and maintenance for uninterrupted operations.
• Build tools to automate managing IT Operations including CI/CD, Monitoring/Alerting, Incident response

Qualifications:

• Bachelor's Degree in IT Engineering, Computer Science with 8-14 years experience
• 6+ years experience with testing frameworks (ideally JMeter or LoadRunner)
• 6+ years of experience in chaos engineering, Resiliency validation engineering
• 6+ years experience in a team leadership role
• 4+ years testing experience for SaaS based products
• Experience with APM tools such Datadog, Dynatrace, etc. and monitoring tools like Prometheus, Grafana, Splunk etc. across Windows and UNIX platforms, AWS Cloud & Kubernetes
• Experience with integrating performance testing / monitoring into CI/CD Pipelines with GitLab

Must have:

• Strong understanding of basic programming concepts and data structure
• Previous experience working as an SRE, or similar role is good to have
• Ability to work in a fast-paced environment
• Willingness to learn new technologies
• Analytical and logical thinker
• Passion for quality and relentless improvement.

Skills Required