Job Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.



At American Express, you'll be recognized for your contributions, leadership, and impact--every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdues with accounts that have a high exposure.



The eCRMS organization is looking for a hands-on Software Engineer for Customer 360 (C360) Engineering team. The C360 Platform is a critical platform in American Express that provides a holistic view of the customer's relationships with various American Express products and manages customers demographics and provides intelligent insights about customer's contact preferences. This platform is an integral part of all critical user journeys and is at the fore front of all the new initiatives the company is undertaking.



In C360, we build and operate highly available and scalable services using event-driven reactive architecture to provide real time services to power critical use cases across the company. We perform data analysis, work on anomaly detection and create new data insights.



This role of an Engineer will be an integral part of a team that builds large-scale, cloud-native, event-driven reactive applications to create 360-degree view of the customer.

Specifically, you will help:

Lead build of new micro-services that help manages our rapidly growing data hub. Lead build of services to perform real time data processing at scale for relational, analytical queries across multi-dimensional data. Lead build of services that generalize stream processing to make it trivial to source, sink and stream process data. Improve efficiency, reliability and scalability of our data pipelines. Work on cross-functional initiatives and collaborate with Engineers across organizations. Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.

Are you up for the challenge?

5+ years of experience in building large scale distributed applications with object-oriented design using java related stack. Holds a masters or bachelor's degree in Computer Science, Information Systems, or other related field (or has equivalent work experience). Ability to implement scalable, high performing, secure, highly available solutions. Proficient in developing solution architecture for business problems and communicating it to large teams. Proficient in weighing pros and cons of different solution options and gaining alignment on the preferred option with multiple stakeholders. Experience with NoSQL technologies such as Cassandra, Couchbase, etc. Experience with web services and API development on enterprise platforms using REST, GraphQL, and gRPC. Expertise in Big Data technologies like Hive, Map Reduce, and Spark Experience in Event Driven Microservice architecture - Vert.X, Kafka, etc Experience with automated release management using Maven, Git, Jenkins. Experience with Vert.X and Event driven Architecture is a plus. Experience with Postgres is a plus. Experience with Docker/Openshift based deployment is a plus.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:


Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.



Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.