Job Description

Job details

Employment Type:

Full-Time

Location:

Pune, Maharashtra, India

Job Category:

Engineering

Job Number:

WD30236741

What you will do:

A chiller is one of the most critical pieces of equipment in any facility and it's responsible for comfort and critical to productivity--and it accounts for as much as half the energy used in building. Smart Connected Chillers & Openblue CEP from Johnson Controls helps to reduce downtime, improved efficiency and fewer disruptions. It generates unprecedented insights--and they're enabling us to revolutionize how chillers are serviced. In this journey of digitalization, the primary responsibility for this role is to ensure Fault Detection and Diagnostic (FDD) rules implementation, monitoring of rules , collaborate with global team and ensure customer satisfaction.

How you will do it:

Collaborate with global team, plan and excute Fault Detection and Diagnostic (FDD) rules, carry out feasibility checks, write and test rules and ensure rules are working as expected

Provide continous feedback through regular meetings and through trackers update.

Review internal customer querry with respect to FDD and reply

Suggest product and process enhancements on various new ideas to improve features and process.

Align with engineering teams to understand the product roadmap and feature valuation

Develop and facilitate training to internal customers

Maintain and update tracking systems with correct and accurate information and inform to all respective stake holders accurately.

Learn from industry best practices

Other related duties as assigned

What we look for:

Required



Bachelor's degree in engineering in mechanical or electrical or instrumentation or any other appropriate

5+ Years experience in Chillers with strong domain knowledge, trouble shooting, analytical mindset, experience in faults identification & proactive service recommendations etc.

Preferable in working experience on any advance analytic platform

Must be a quick learner & should have a keen eye for problem solving

Must have a demonstrated customer service orientation with excellent written and oral communication skills

Must be proficient with Microsoft Excel, Word, Project and Teams

Ability to work effectively in a team environment with multiple and changing tasks and priorities