Job Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.



At American Express, you'll be recognized for your contributions, leadership, and impact--every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.



Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Manage and Lead the Discovery, Development and Maintenance of scalable AI/ML and Gen-AI driven capabilities in the area of Document AI, Computer Vision, NLP, Chatbots (Conversational AI).



Direct and lead the Research and Deployment of AI and Gen-AI solutions to power enterprise business needs



Analyzes business requirements and directs the translation into AI/machine learning-driven technical solutions, evaluating business needs and guiding the development of models and solutions



Deliver scalable AI solutions, managing interdisciplinary teams to meet business and technical requirements



Create data pipelines that feed machine learning models throughout the model lifecycle including training, inference ,HITL and re-training .



Closely follow research and open-source developments/publications and apply them.



Drive high-level and detailed technical design conversations and reviews



Function as an active member of an agile team

Minimum Qualifications

BS or MS degree in computer science, computer engineering, or other technical discipline. Strong proficiency in Python language, machine learning libraries and SQL Core competencies in distributed technologies including Python frameworks, API Design, Linux, JSON, Postgres, NoSQL databases etc. Demonstrated experience in building and deploying a diverse set of ML models including vision and NLP based models at scale Experience in designing and implementing highly scalable, low latency Python applications. Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitLab). Proficiency with Containers (Docker) and orchestration (Airflow, Kubernetes) Practical knowledge of caching and distributed systems. Team player and a hands-on engineer. Have excellent written and verbal communications skills.

Preferred Qualifications

8+ years of software development experience Experience leading a small group of engineers in a lead role Hands-on experience in GCP/AWS/Azure cloud is a preferred Experience in Financial Services industry is a plus

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:


Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.



Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.