Job Description

Role description

: End User Computing Services - L 2 Engineer



Requirements


B.E / Diploma Engineering in EEE, ECE, CSE or IT or equivalent experience/relevant certification information systems required.

3-8 years of professional IT Infrastructure experience with End User Computing Services

Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.

Experience in Laptop, Handheld devices management

Extensive knowledge and troubleshooting of PC operating systems Windows 10 / Windows 11, MS Outlook, MS office suites

Knowledge in Mac Operating Systems

Experience in Microsoft Intune. SCCM, WDS technologies

Experience with wireless device management required.

Experience with software distribution systems required.

Experience in hardware installation, configuration, maintenance, and troubleshooting required.

Experience in Audio-Video and Collaboration Operations support.

Experience with Anti-virus management consoles and troubleshooting required.

All days working at office

24 x 7 x 365 support requirements. available to work after hours and weekends, as required.


Preferred


MCSE certification by accredited facility preferred.

ITIL or formal Service management training and certification preferred.


Technical Skill Set:


End User Computing Technologies

Service Desk

Desktop Engineering

Microsoft SCCM

Microsoft Intune

M365

Endpoint Patch management tools

Vulnerability Management & tools

Incident, Service Request & Change management (ITSM)

Asset Management and tools

Skills

Mandatory Skills :

Windows Server,Windows Server,Windows Se

Good to Have Skills :

Desktop-engineering-WVD

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree -- a Larsen & Toubro Group company -- solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/. Please also note that neither LTIMindtree nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTIMindtree for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTIMindtree disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/