Job Description

Req ID: 54753
Department: Tech Group Services Risk, Legal and Audit
Division: Technology
Location: Bengaluru
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We\xe2\x80\x99re making this happen by improving our customers\xe2\x80\x99 financial wellbeing so they can achieve incredible things \xe2\x80\x93 be it buying their home, building a business or saving for things big or small.

Role Type: Permanent

Role Location: Bengaluru

About You

The Support Engineer is critical to making this happen and will be responsible for:

Must have 8years plus relevant experience.
Provide ongoing support for the platform as required e.g. problem / incident management
Responsible for Production management of Risk Tech applications and Batch Cycles
Ensuring daily Critical SLAs are met by following ANZ best practices.
Provide on-call Production Support on rotational basis.
Verify and validate what is in production (especially after changes)
Assess, document, and manage policies, frameworks, authorization, integration and standards.
Troubleshooting and problem solving
Undertake break fix, incident, problem, and change.

Assist with one or more of the following:
Risk management OR internal / external audit, Tech Assurance, Quality Assurance, Change Management
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Knowledge on Performance monitoring tools like SPLUNK/Dynatrace
Fair Knowledge of SQL DB Administration skills on Windows platform (ability to read, understand and create SQL statements, as well as shell scripts.)
Strong skillsets in Windows and IIS Management
Experience with DevOps and Automation tools to automate the manual tasks.
Experience with Power shell
Knowledge on scheduling tools like Control_M and DevOps tools (Bamboo, Jenkins, Git)
Improve application availability by implementing proactive measures.
Contribute to the documentation of Knowledge articles and support procedures.
Identify continuous improvements of the system analysis practice and process.

You\xe2\x80\x99re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we\xe2\x80\x99d love to hear from you.

So, why join us?

There\xe2\x80\x99s something special about being part of ANZ. From the moment you join us, you\xe2\x80\x99re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. And that\xe2\x80\x99s big.

But it\xe2\x80\x99s not just our customers who will feel your impact. You\xe2\x80\x99ll feel it too. Because at ANZ, you\xe2\x80\x99ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate to provide all our people:

Health and wellbeing programs
Discounts on selected products and services (from ANZ and beyond)
Flexible working arrangements, lifestyle leave and career breaks

You\xe2\x80\x99ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 54753.

Job Posting End Date

17/11/2023, 11.59pm, (Melbourne Australia)