Job Description

Job Title Engineer - Application Support (ILC)Wexe2x80x99re looking for an Engineer - Application Support to join our Technical Support team in Pune. This position primarily focusing on supporting our ILC business customers.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, wexe2x80x99re transforming our industry.As the world leader in lighting, wexe2x80x99re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, wexe2x80x99re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.As Engineer - Application Support will support the quotations, field services, and sales team and be responsible for the planning, creation, and delivery of device layouts, bill of materials, and project submittal packages along with any other supporting documentation regarding lighting and lighting control systems.This position is responsible for applying the appropriate technical knowledge, skillset, tools, and techniques required to communicate and document the correct type, quantity, and installation location of our lighting and controls products as required.The incumbent acts as the knowledge expert in commercial and industrial applications as they relate to applying complete system solutions. This position requires highly technical individuals capable of understanding system components and project specifications to develop a customized solution to meet the scope of each project. The person must be versatile and can adapt to changing business needs.Wexe2x80x99re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!What youxe2x80x99ll do

• Review electrical job specifications to provide a customized lighting control solution based on reflected ceiling plans, riser drawings, fixture schedules, panel schedules, and power plans.
• Generate project specific device placement drawings based on project control/design intent.
• Develop a communication line with quotations, field services, product managers, technical support, agents, engineers, and inside sales teams.
• Understand customer intent for lighting & control systems and communicate necessary improvements based on your research of NEC standards.
• Maintain project deadlines and follow up on outstanding projects with the internal teams.
• Versatility and agility to support Specialty Application needs.

Your qualifications

• Graduate in Engineering with minimum of 5 years of experience reading electrical design drawings; reflected ceiling plans, panel schedules, fixture schedules, etc. (Graduate in Engineering, BSc/ MSc, Electrical/ Electronics with 6+ years of similar experience will also be considered)
• Strong knowledge of lighting control systems and electrical components/installations
• Proficient with AutoCAD and Bluebeam (or other similar design software)
• Ability to multi-task and prioritize workload efficiently and a strong technical aptitude and learning agile.
• Effective interpersonal skills with the ability to interact with customers via the phone, e-mail and other written and verbal communication mediums.

Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.What youxe2x80x99ll get in returnxe2x80xa6

• Competitive salary depending on experience
• Extensive set of tools to drive your career, such as a personalized learning platform, free training and coaching.
• Opportunity to buy Signify products with discount.

Wexe2x80x99re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.See through the eyes of our employees!

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