Engagement Manager

Year    MH, IN, India

Job Description


Engage with clients via calls or digital channels to resolve queries and offer

insurance recommendations.


Review customer insurance portfolios to identify protection gaps, redundancies, or

optimization opportunities.


Stay updated on product features, claim processes, and regulatory changes across

insurance categories.


Provide clear, simple, and accurate advice to help customers make informed

insurance decisions.


Build trust-based relationships with clients to enhance loyalty and long-term

engagement.


Collaborate with internal teams to relay customer insights and contribute to

product/service improvement.


Maintain accurate and detailed logs of interactions, reviews, and follow-up actions in

CRM tools.

Job Type: Full-time

Pay: ₹300,000.00 - ₹480,000.00 per year

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

* Performance bonus

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Job Detail

  • Job Id
    JD3874588
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year