Job Description

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Capgemini is seeking a director professional for Engagement Executive role.

Primary Skills

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Account/Engagement Leadership Responsibilities:


At least 5 years of experience working as Account/Engagement Head in finance shared services. Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities Manage the engagement effectively through a team of talented Senior Managers and Operating Managers Ensure adherence to process controls (client & CG) Oversee attrition and knowledge management Drive process improvements and initiatives Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc. Serve as the first point of escalation for service delivery. Engage and partner with client leadership independently. Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams. Own the financials for the engagement Participate in the annual budgeting exercise
Domain and Process:


Manage F&A controllership functions with expertise to ensure smooth delivery Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory. Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes. Responsible for achieving SLAs & Key Process Indicators for all in-scope activities Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines Ensure documentation guidelines are adhered to as per contract Perform root cause and action plan analysis for issues/concerns Monitor process health Drive process improvement between cross-functional teams; enhance efficiencies/productivity
People:


Recruit and manage high-end talent Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals. Build structured plans for retention strategy, succession planning, and individual development plans.
Stakeholder Management:


Maintain relationships with demanding clients to achieve quality product and service norms. Governance: Hold weekly/monthly/quarterly review meetings with stakeholders (internal and external) at an engagement/account level, and conduct other operations review meetings for overall departmental progress and review.

Secondary Skills

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Other Requirements:


Manage a team of 180+ FTEs to ensure the process is followed as described. Possess excellent interpersonal, communication, and organizational skills with abilities in team management, team motivation, and customer relationship management. Willing to work in shifts, mainly US shifts during month/quarter/annual close, providing guidance and direction to the team on technical nuances during the close cycle. Working knowledge of SAP and other tools like Wings, Workiva etc. Proficient in MS Office suite, mainly Excel and PowerPoint. Qualification:-


Graduate/Post Graduate/M.B.A with 18-20 years * CA/CPA/CMA (pref not mandatory)