Job Description

Department
Education - PACE
Job posted on
Oct 26, 2025
Employment type
Full-Time

Role:

Engagement and Admission Specialist

Location:

New Delhi

About Us

Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond--providing comprehensive support to universities and organisations on their global journeys.

Our Mission and Approach

Driven by research and rich data insights, Acumen offers innovative, end-to-end solutions tailored to each partner's needs. Our services empower educational institutions to establish, enhance, and sustain their international presence through trusted expertise and strategic implementation.

Global Reach and Services

With a strong presence across India, South and Southeast Asia, and North America, Acumen delivers excellence in education consulting, advisory, and implementation. Our services include in-country representation, agent management, admissions and enrolment services, student engagement, and strategic consulting--all designed to help institutions succeed in a competitive global education landscape

Our Team and Values

Our diverse team of over 300 professionals, with 70% female representation, lives by Acumen's core values: Collaboration, Agility, Impact, Empowerment, and Integrity. This commitment to diversity and inclusion fosters a dynamic, supportive workplace that enables us to deliver meaningful and measurable outcomes for our partner

Why Choose Acumen

Our deep sector knowledge, people-first philosophy, and student-centered insights make Acumen a trusted partner for universities worldwide. We are

commission-free

and do not sell directly to students--ensuring that our focus remains on advancing our partner institutions' success through ethical, data-driven, and impactful strategies.
Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global aren

The Opportunity

We are seeking an Engagement and Admissions Specialist to support our strategic university partners by delivering exceptional service to prospective students and key stakeholders.

This role ensures a seamless applicant journey--from inquiry to enrollment--through meticulous evaluation, compliance management, and proactive engagement.
The ideal candidate will have a passion for education, strong attention to detail, and a commitment to delivering high-quality admissions support in a fast-paced, international environment.

Role Summary

The E&A Specialist will be responsible for evaluating student applications, conducting eligibility and financial checks, ensuring compliance with university and immigration requirements, and maintaining accurate records across multiple systems. The role also involves supporting partner universities at events across India and collaborating closely with internal and external stakeholders.

Key Responsibilities

Admissions & Application Management

Deliver high-quality, customer-oriented guidance on admissions policies and procedures. Conduct initial checks on applications, including entry requirements, document validation, and data accuracy. Undertake fee assessments and refer complex cases where necessary. Process application outcomes within agreed Acumen and university timelines. Maintain accurate records on university systems and Acumen's CRM platforms. Prepare and manage key immigration documentation for international students.

Stakeholder Engagement

Liaise professionally with university admissions, recruitment, and compliance teams. Respond promptly to applicant and agent queries with accurate and accessible information. Proactively contact applicants to support progression through the admissions journey. Represent university partners at student fairs, events, and recruitment activities across India (approx. 25% travel required).

Risk, Compliance & Quality Assurance

Conduct background and financial assessments to verify authenticity of supporting documents (e.g., bank statements, sponsor letters, and loan documents). Identify potential risk factors and flag high-risk applications in line with SSVF and university policies. Ensure all activities adhere to university standards, data protection, and compliance regulations. Stay updated on changes in immigration, academic, and policy frameworks affecting admissions.

Operational Excellence

Adhere to standard operating procedures and quality benchmarks. Collaborate with colleagues across departments to ensure smooth delivery of services. Contribute to process improvements and efficiency initiatives.

Qualifications and Experience

Bachelor's degree or equivalent qualification. Strong attention to detail and accuracy in documentation. Excellent written and spoken English communication skills. Ability to manage multiple tasks independently and as part of a team.

Desirable:

Experience in EdTech or the education sector. Prior experience studying or working abroad.

Skills and Competencies

Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Strong analytical and organisational skills. Customer-focused approach with a commitment to service excellence. Knowledge of higher education admissions processes and student visa regulations preferred.

Attributes

Collaborative and team-oriented mindset. Strong interpersonal, relationship management, and communication skills. Self-motivated, proactive, and adaptable in dynamic work environments. High integrity, attention to detail, and problem-solving ability. Willingness to travel and work flexibly, including outside standard office hours when needed.


If you are eager to play a key role in supporting international admissions, ensuring compliance, and delivering an exceptional applicant experience for our partner universities, this opportunity is for you.
Website: www.acumen.education