As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.
If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!
Key Responsibilities / Duties:
DEVELOPMENT - 30%Provide development for small changes (<120 hours) and any assigned project work for supported applications as requested
Complete all tasks related to technical analysis, development, unit testing, quality assurance, system testing, and implementation in accordance with the IT development life cycle.
Assist project and line managers in producing estimates for the development effort required for system enhancements
Ability to analyze requirements / problems and to propose innovative but workable solutions
Adhere to all Invesco standards for support and change management activities.
Create system support documentation for all developed applications, ensuring it is kept up to date within application profiles and included as part of support turnover
Provide weekly updates on enhancement activities so clients are current on completed work
Coordinate and participate in testing for in-house and vendor developed software applications.
Interact with key vendors to ensure their changes/improvements/upgrades meet client requirements and internal technology standards.
SUPPORT - 60%Support the Investment Operations Back-Office Production Environment as a priority
Provide production support as needed to backup support team as well as out of hours, weekend and bank holiday support, when required, as agreed with Team Lead
Assist with regular system upgrades on applications by reviewing functionality changes (new/amended), system testing, client training and updating of support documentation
Escalate issues and remediation steps effectively and in a timely manner.
Perform troubleshooting analysis and resolution of critical applications and batch processes.
Coordinate with vendors to troubleshoot and resolve issues.
OTHER - 10%Attend scheduled meetings with Team Lead/Department/Town Hall presentations
Become familiar with company methodologies around Lean and Agile
Actively participate with Team Lead in creating personal development plan
Provide the Team Lead with ideas to enhance or improve team processes and procedures and ensure agreed procedures are followed
Attend scheduled training sessions
Administrative activities - time sheets/compliance requests
Working Conditions:Normally works a regular schedule of hours and should be flexible for the timing changes, however hours may vary depending upon the project or assignment. Estimate a shift starting at 5.30 am to until 07.30 pm.
Hours may include weekends and may include periodic 24 hour a day on call support by pager and/or cell phone. Holiday support from office on a rotational basis.
Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager.
Work Experience / Knowledge:Minimum 1 to 2 years of analyzing business or technical problems, and of proposing and implementing solutions
Must have a technical knowledge of system/software support in the Investment Services Industry.
Specific Technical Skills Required:Experienced in Database programming and troubleshooting (Oracle, SQL Server, ETC.)
Experienced in Autosys or any equivalent scheduling utility
Informatica or any equivalent ETL tool
Basic knowledge on Unix
Any Automation skills like Python, Selenium etc.,
Inter-Personal Skills / Other Attributes Required:Excellent verbal and written communication skills
Experience working in an onshore/offshore environment supporting clients in different time zones
Experience working within the Investment Services or Financial industry in an IT related role
Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment
Strong problem solving capabilities with an analytical, methodical approach
Must have experience of analyzing business or technical problems, and of proposing and implementing solutions
Must demonstrate a strong customer focused attitude and understand the fundamentals of customer service
Must be capable of communicating and negotiating effectively with all levels of user.
Have a strong desire to learn and progress (motivated enough to self learn)
Must have good organizational and planning skills, able to work under pressure and multi-task
Willingness to listen to users,
Excellent verbal and written skills
Formal Education: (minimum requirement to perform job duties)A Bachelor's Degree in Computer Information Systems Computer Science is preferred or commensurate relevant work experience
Full Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
Yes
Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
Why Invesco
In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other's identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.
We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).
What's in it for you?
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
Our benefit policy includes but not limited to:Competitive Compensation
Flexible, Hybrid Work
30 days' Annual Leave + Public Holidays
Life Insurance
Retirement Planning
Group Personal Accident Insurance
Medical Insurance for Employee and Family
Annual Health Check-up
26 weeks Maternity Leave
Paternal Leave
Adoption Leave
Near site Childcare Facility
Employee Assistance Program
Study Support
Employee Stock Purchase Plan
ESG Commitments and Goals
Business Resource Groups
Career Development Programs
Mentoring Programs
Invesco Cares
Dress for your Day
In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.
To know more about us
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
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