Job Description

Req ID:
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda:
The Endpoint Security Engineer will work among the global Security Operations Center team, supporting the optimal delivery of the endpoint protection service and support across our customer base.
What you'll be working on:

• Full management of the endpoint protection platform for all tenants.
• Proactive testing of new product features and agent versions released.
• Proactive threat hunting within the admin console.
• Conduct attack and defend exercises within our lab environments to evaluate protection capabilities based on latest endpoint security threats.
• Responsible for supporting incident response efforts pertaining to endpoint security incidents.
• Ongoing development of rules within the XDR platform to alert customers of endpoint threat detections.
• Execute and automate remediation actions based on endpoint security threats detected within the XDR platform.
• Manage device policies to ensure optimal security settings are applied to best fit each tenant.
• Implement changes as requested by customers. Changes include but are not limited to:

• Exclusions
• Block-listing
• Policy changes
• Device updates
• Troubleshoot any issues that may arise within the given tenants. This typically requires remote sessions working with customers in real-time.
• Regularly meet with vendor representatives to manage support cases, updates, etc.
• Support on-call schedule for the endpoint security team.
• Conduct knowledge-share and training for the GSOC team as a whole on endpoint protection updates.
• Ensure the customer security dashboard displays visualizations and reports of all relevant endpoint protection data to the customers.

What you'll bring to the role:

• Hands-on experience working with and managing advanced endpoint protection tools such as:

• Carbon Black
• CrowdStrike
• Cylance
• SentinelOne
• Experience working in a security operations center.
• Security analysis and incident response skills pertaining specifically to endpoint security threats such as malware, ransomware, etc.
• Experience conducting testing within lab/sandbox environments.
• Knowledgeable in conducting cybersecurity threat hunting.
• Strong customer service skills.
• Knowledge and understanding of corporate IT environments: networking, cloud, etc.
• Bachelor's/Master's degree in cybersecurity or relevant field is preferred.
• CEH, CompTIA Security+, and similar certifications or cybersecurity bootcamps are preferred.

What you'll get from us:
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.

Skills Required