End User Support L1
Year GJ, IN, India
Job Description
Location - Dholera
Required Technical Skill Set
Strong knowledge of Windows and macOS operating systems.
Basic understanding of Linux environments.
Familiarity with Active Directory, user account management, and common productivity tools.
SN
Responsibility of / Expectations from the Role
1
Provide Level 1 support for desktops, laptops, and peripherals running Windows and macOS.
2
Perform basic troubleshooting and resolution for hardware and software issues.
3
Handle limited Linux-based systems support as required.
4
Assist with OS installations, upgrades, and patch management.
5
Respond to service requests and incidents within defined SLAs.
6
Maintain accurate documentation of issues and resolutions in the ticketing system.
7
Collaborate with higher-level support teams for escalations.
Location
Ahmedabad
Job Function
CONSULTANCY
Role
Support Executive
Job Id
391941
Desired Skills
Windows Administrator | Active Directory
Desired Candidate Profile
Qualifications
: BACHELOR OF ENGINEERING
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD5154977
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationGJ, IN, India
-
EducationNot mentioned
-
ExperienceYear