Job Description

Biitcode is urgently hiring

EMS / Service Executive

for one of our reputed clients in the

Power Systems industry.

Please find position details below.

Position:

EMS / Service Executive

Location:

Kolkata

Requisites:

B.Tech / BE / Diploma in Electrical Engineering 1-2 years of experience in service roles for power systems Hands-on experience with installation, commissioning, and maintenance of power system products Strong understanding of PQ analysers, capacitor banks, reactors, and power panels Good knowledge of preventive & corrective maintenance procedures Excellent diagnostic and troubleshooting skills Proficiency in using reporting tools and service software Strong communication and customer service skills Willingness to travel extensively and handle field service independently Ability to coordinate with production and engineering teams for technical support and spares

Responsibilities:

Execute installation and commissioning of power system solutions at customer sites Conduct Power Quality (PQ) audits using analysers and prepare reports Troubleshoot issues in power equipment including capacitors, reactors, and panels Perform preventive and corrective maintenance as per service schedules Maintain detailed service logs including diagnostics, parts used, and service reports Coordinate with internal departments for spares, replacements, and technical guidance Provide basic equipment training and technical support to customers Ensure safety and quality standards are followed during all field operations Escalate complex issues to senior engineers or managers for resolution Build and maintain customer relationships through prompt and professional service Ensure timely service updates through the company's service management tools/apps Contribute to continuous improvement efforts in customer satisfaction and operational efficiency

Interested candidates can WhatsApp their resumes on 7498797426.

Thanks & Regards,
Anjali Singh
Biitcode

Job Type: Full-time

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Health insurance Paid time off Provident Fund
Work Location: In person