Job Description

Employee Relations HRO

Location : Mumbai

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only.

Position Overview

Employee Relations incumbent will be responsible to support the resolution of employee concerns and ensure fair, consistent application of workplace policies. This role involves working closely with employees, managers, and HR colleagues to provide guidance on employee relations matters, maintain compliance, and promote a positive employee experience.

Role Responsibilities -

Manages more complex employee relations cases, concerns, and grievances, supports independent investigations, and partners with HR and compliance teams to ensure fair resolutions.

Support investigations into workplace matters such as performance issues, conduct, or policy violations.

Ensure accurate documentation of cases in HR systems or case management tools.

Assist in the interpretation and application of HR policies, procedures, and employment regulations.

Counsel employees and managers on workplace concerns, ensuring a fair and respectful approach.

Maintain confidentiality and handle sensitive matters with discretion and integrity.

Collaborate with HR Business Partners, Legal, and Compliance teams where required.

Track and manage multiple cases simultaneously, ensuring timely and effective resolution.

Location

Mumbai

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

383433

Desired Skills

Human Resource
Desired Candidate Profile

Qualifications

: BACHELOR OF COMMERCE