Job Description

Interested candidates, contact 9042458926.

Languages: English/Tamil/Kannada/Malayalam/Hindi/Telugu anyone needed

Responsibilities

Contact customers via phone to collect past due accounts Negotiate payment plans and settlements with customers Maintain accurate records of all interactions and payment agreements Update customer account information and payment status in the system Meet or exceed monthly collection targets Handle customer objections and provide solutions to resolve their debts Assist customers in setting up payment arrangements and provide follow-up Refer complex cases to senior staff or legal team as necessary
Qualifications

High school diploma or equivalent; college degree preferred Proven experience in a collections or customer service role Strong communication and negotiation skills Ability to handle stressful situations and difficult conversations Basic computer proficiency including Microsoft Office Knowledge of collections laws and regulations is a plus Ability to work independently and meet deadlines
Job Type: Full-time

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person