Job Description

We\'re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.

Imagine the sheer breadth of talent it takes to inspire he future. We don\'t expect you to \'fit\' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.

Meet our Team

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.

What you\'ll be doing

Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector.

Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.

What you bring to the team

EMC SAN Storage Admin
Hyderabad

Mandatory skills- EMC, Vmax, Pmax, Cisco, SRDF, Replication, Hitachi

Interview type - In person

• Has an overall experience of more than 10yrs in Infrastructure services with minimum 7yrs on Storage domain
• Experience of Leading a team of minimum 10 Technologists
• Excellent understanding of Storage architecture
• Subject matter expertise on 2 or more EMC Storage products (VMAX, Unity, VNX, SRDF), NetApp (Cdot, 7mode), HNAS, CISCO SAN
• Knowledge on complete ITIL process (minimum foundations certified)
• Successfully implemented one or more Continuous service improvement initiatives to drive Efficiency, Process Standardization or Automation
• Good people management and leadership skills
• Good at mentoring and delegation
• Client focused with regards to service delivery
• Good analytical and Problem solving skills (the ability to think logically through a problem)
• Must have the initiative, tenacity and commitment to see problems through to resolution
• Commitment and vision towards Automation drive
• Able to respond to and resolve client queries and requests in a timely manner
• Understanding Project Management concepts and exposure to drive and deliver successful Project implementation
• Ability to produce clear and concise documentation
• Good at project delivery management and service management skill
• Effective communication skills in both verbal and written English
• Ability to work well under pressure
• A flexible approach with "Can do" attitude
• Comfortable with MS Office tools (Excel, Project, Powerpoint), PowerBI

Person Profile:

• Effective communication skills in both verbal and written English
• Client focused with regards to service delivery
• Self-driven and able to work independently or within a team
• Good analytical and troubleshooting skills (the ability to think logically through a problem)
• Must have the initiative, tenacity and commitment to see problems through to resolution
• Able to respond to and resolve client queries and requests in a timely manner
• Works well in a team
• An ability to work well under pressure
• A flexible approach
• Ability to work shift patterns and provide out of hour\'s on-call support
• Ability to provide clear and concise documentation
• Good 3rd Party Liaison, i.e. Suppliers of storage products and hardware for problem resolution

Shifts (24*7 readiness required)

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what\'s now to what\'s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we\'d love to hear from you.

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don\'t meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We want to help you take care of your today and tomorrow - at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We\'re always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you\'ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We\'re also champions of life balance and offer flexible arrangements that work for you (role and location dependent).

About us

We\'re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

We\'re proud to say we\'re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Hitachi