Job Description

Job post summary

Date posted:

October 15, 2025

Pay:

?25,000.00 - ₹28,000.00 per month

Job description:

Job Title:

Customer Support Executive - BFSI Process (Day Shift)

Location:

Chandivali, Mumbai

Job Type:

Full-Time | Work from Office
2 Weekly Offs (Rotational)

:

We are hiring experienced

Customer Support Executives

for our

BFSI (Banking, Financial Services, and Insurance)

process.

If you have

1+ year of BPO experience

, especially in

banking or financial services

, and are looking for a

stable day shift job

in Mumbai, apply now!

Key Responsibilities:

Handle inbound and outbound customer calls Resolve banking/financial queries efficiently Ensure excellent customer experience and satisfaction Maintain quality standards and adhere to SLAs Log and escalate customer concerns appropriately

Requirements:

Minimum 1 year of BPO experience

in BFSI domain

Graduation is mandatory

Good communication skills in English and Hindi/Marathi Willing to work from the

Chandivali

office Comfortable with

rotational weekly offs

Shift Details:

Day Shift

2 Rotational Offs per week

Work from Office

only

Salary:

?25,000 to ?27,800

(in hand, based on experience)

Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund
Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹27,800.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person