in a timely and professional manner
Provide accurate information related to banking products and services
Resolve issues by following standard processes and guidelines
Maintain proper records of email interactions and resolutions
Escalate complex issues to the concerned department when required
Ensure service quality and timely resolution
Required Skills
Good written English communication skills
Basic computer knowledge (MS Word, Email, Internet)
Ability to understand and follow processes
Detail-oriented and customer-focused approach
Willingness to learn
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹17,000.00 per month
Work Location: In person
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