Email Support Executive Job in Sancraft industries private limited

Email Support Executive

Year TN, IN, India

Sancraft industries private limited

10 Current Jobs Openings

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Job Description

Age limit:20 to 30.

Customer Communication:

Promptly and professionally respond to customer questions and concerns via email.

Issue Resolution:

Troubleshoot and resolve customer issues related to products or services.

Information Management:

Provide accurate information to customers and maintain detailed records of interactions.

Escalation:

Identify and escalate complex or unresolved issues to the appropriate departments or teams.

Process Improvement:

Suggest and contribute to improvements in email processes and customer service efficiency.

Collaboration:

Work with other departments, such as technical support or sales, to address customer concerns.

Record Keeping:

Maintain accurate and organized records of all customer interactions and resolutions.
Job Types: Full-time, Permanent, Fresher

Pay: ₹28,361.74 - ₹38,448.60 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

Job Id

JD4441762
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

TN, IN, India
Education

Not mentioned
Experience

Year

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